Production Support Analyst

governance requirements.* Coordinate and perform system upgrades in a test environment.QualificationsEducation & Experience* Bachelor’s degree in Information Technology, Computer Science, Business Systems, or related field (or equivalent work experience).* 2-4 years of experience in production/application support, preferably in logistics, transportation, or supply chain environments.Technical Skills* Familiarity with enterprise systems such as TMS (Transportation Management Systems), WMS (Warehouse Management Systems), ERP, or similar platforms.* TMW Suite TMS knowledge a plus.* Knowledge of SQL including tables, data queries, stored procedures, views, and SSRS tools.* Strong knowledge of incident management tools (Freshworks, Jira, or equivalent).Soft Skills* Strong problem-solving skills with the ability to prioritize and shift priorities quickly.* Excellent communication and collaboration with technical and non-technical stakeholders.* Detail-oriented with strong documentation and organizational skills.* Ability to work independently.* Create brainstorming groups to collaborate on overcoming obstacles and developing effective action plans.Why Join ULH?* Be part of a growing, publicly traded logistics company with national reach.* Opportunity to directly support critical systems that drive transportation, warehousing, and supply chain operations.* Collaborative environment with career growth and development opportunities.* Competitive salary, benefits, and 401(k) #J-18808-Ljbffr