Data Center Facility Operations Specialist

Responsible for Data Center Engineering Facility Operations within an Client Data Center including risk management and mitigation, corrective and preventative maintenance of critical infrastructure, vendor management and metric reporting., * Responsible for the on-site management of shift technicians, senior shift technicians, sub-contractors and vendors, ensuring that all work performed is in accordance with established practices and procedures.

• Establish performance benchmarks, conduct analyses, and prepare reports on all aspects of the critical facility operations and maintenance.
• Work with managers and other business leaders to coordinate projects, manage capacity, and optimize plant safety, performance, reliability and efficiency.
• Operate and manage both routine and emergency services on a variety of critical facilities systems such as: switchgear, generators, UPS systems, power distribution equipment, chillers, cooling towers, computer room air handlers, building monitoring systems, etc.
• Serve as first escalation point for all facilities related issues for mechanical, electrical, and plumbing (MEP) items.
• Performance and oversight of maintenance and operations on all electrical, mechanical, and fire/life safety equipment within the data center through the use of detailed technical procedures.
• Ensure all safety procedures are adhered to while performing work
• Performance and oversight of maintenance and operations on all electrical, mechanical, and fire/life safety equipment within the data center through the use of detailed technical procedures.
• Manage and respond to ticketing queue based on ticket priority and assessed risk to our customers.
• Perform routine equipment and site monitoring using building maintenance system (BMS), electrical power monitoring system (EPMS) for remote monitoring and human machine interface (HMI) for local monitoring.
• May assist in the design and build out of new facilities.
• May assist in projects to increase current facility efficiency.
• Responsible for asset and inventory management.
• Assist in recruiting efforts
• Deliver quality service and ensure all customer demands are met.

• Bachelor’s Degree or Technical (Military/ Trade School) Degree and relevant experience.
• 5+ years of relevant work experience.
• 5+ years of management experience.
• Strong verbal and written communication skills.
• Strong leadership and organizational skills.
• Strong attention to detail.
• Ability to prioritize in complex, fast-paced environment., * Electrical and/or HVAC trade certifications or 5+ years of data center or mission critical facilities (example: hospital, military facility, public safety facility, etc.) experience.
• Fundamental knowledge of network design and layout as well as low voltage (copper/ fiber) cabling.