Product Owner
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Role details
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Job description
We are seeking an experienced Product Owner to own the product backlog and delivery roadmap for an integrated scheduling platform supporting senior-focused primary care operations. The Product Owner will act as the bridge between clinical operations, care center leadership, and technical delivery teams., * Own and manage the product backlog, roadmap, priorities, and release planning.
- Translate clinical and operational requirements into clear user stories, acceptance criteria, and sprint-ready requirements.
- Partner with clinical operations, care center leaders, providers, and technical teams to understand scheduling and care coordination needs.
- Define and prioritize capabilities related to provider scheduling, patient appointments, provider capacity, referrals, and care coordination.
- Work closely with EHR systems and enterprise scheduling/referral platforms to manage integrations and upstream/downstream dependencies.
- Collaborate with engineering, architecture, QA, and UX teams throughout product delivery.
- Lead backlog refinement, sprint planning, demos, and other Agile ceremonies as needed.
- Ensure delivered features align with clinical workflows, business objectives, and patient-care needs.
- Identify dependencies, risks, and gaps that could impact delivery.
- Gather feedback from end users and stakeholders and continuously improve the product.
- Track product outcomes, adoption, operational performance, and stakeholder feedback.
Requirements
The ideal candidate will have strong experience in healthcare product management, scheduling workflows, EHR integrations, and Agile delivery., * 5+ years of experience as a Product Owner / Product Manager / Business Analyst in healthcare technology.
- Strong understanding of healthcare scheduling and clinical workflows.
- Experience working with EHR systems, scheduling systems, referral management, or healthcare interoperability.
- Strong knowledge of Agile/Scrum product delivery and backlog management.
- Experience writing user stories, acceptance criteria, requirements, and process flows.
- Ability to work effectively with both clinical/business stakeholders and technical teams.
- Strong understanding of system integrations, APIs, data flows, and application dependencies.
- Excellent communication, stakeholder management, prioritization, and problem-solving skills., * Experience with primary care, senior-focused healthcare, ambulatory care, or care coordination.
- Experience with major EHR platforms such as Epic, Oracle Health/Cerner, or similar systems.
- Experience with healthcare scheduling, referrals, provider capacity management, or appointment optimization.
- Familiarity with FHIR, HL7, APIs, and healthcare interoperability.
- Experience with Jira, Azure DevOps, or similar Agile tools.
- Experience working in a regulated healthcare environment.
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