Agile Coach

synapse business systems
Washington, DC, United States
5 days ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Expert
Experience required
7 years minimum
Working hours
Regular working hours
Job source

Tech stack

Agile Methodology JIRA Capability Maturity Model Scrum Methodology Statistical Process Control (SPC)

Job description

  • Evaluate Agile maturity, delivery practices, role clarity, team dynamics, work flow, and barriers affecting team performance.
  • Create targeted coaching strategies for teams at different stages of Agile adoption, from early-stage teams to mature teams needing to improve outcomes, flow, or predictability.
  • Coach delivery teams on practical Scrum, Kanban, and Scrumban practices, including planning, backlog refinement, Sprint Goals, prioritization, WIP management, retrospectives, metrics, and continuous improvement.
  • Partner with Scrum Masters and Product Owners to strengthen facilitation, stakeholder engagement, backlog quality, value prioritization, dependency management, and delivery accountability.
  • Help teams incorporate security, risk, controls, governance, architecture, compliance, and operational-readiness needs into day-to-day Agile planning and execution.
  • Work constructively with stakeholders who may be resistant to Agile adoption or concerned that Agile practices could weaken oversight, documentation, or control requirements.
  • Promote consistent use of organizational delivery standards and the enterprise Agile playbook while bringing practical industry coaching methods.
  • Use Jira to improve work visibility, reporting, traceability, workflow management, delivery metrics, and team improvement discussions.
  • Help establish sustainable practices so teams and internal Agile leaders can continue improving after direct coaching support decreases.
  • Work in partnership with the Agile Program Manager and cross-functional program stakeholders.

Requirements

  • Seven or more years of direct, hands-on experience coaching Agile teams in complex enterprise environments.
  • Demonstrated experience leading or materially supporting Agile transformation, operating-model improvement, or enterprise Agile adoption efforts.
  • Proven ability to assess team maturity and delivery challenges, develop tailored coaching plans, and demonstrate measurable improvement.
  • Strong practical coaching experience with Scrum, Kanban, and/or Scrumban; experience must extend beyond facilitating ceremonies.
  • Experience coaching Scrum Masters, Product Owners, delivery managers, and stakeholders in complex, cross-functional delivery environments.
  • Experience resolving Agile adoption barriers, stakeholder resistance, role ambiguity, dependency challenges, or conflicting delivery expectations.
  • Experience working in a regulated or control-oriented environment, preferably federal government, financial services, banking, payments, insurance, cybersecurity, or another environment with significant governance and compliance expectations.
  • Strong Jira experience, including boards, workflows, dashboards, delivery metrics, reporting, and traceability.
  • At least one recognized Agile coaching or advanced Agile credential, such as ICP-Client, CSP, SPC, or a comparable certification.
  • Strong written, verbal, facilitation, stakeholder-management, and executive communication skills.

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