UI/UX Designer
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Role details
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Job description
- identify friction across the web and app funnel (landing PLP PDP cart checkout post-purchase) and design tested solutions
- Read and interpret analytics, heatmaps, session recordings, and A/B test results; translate findings into design hypotheses, variants, and measurable improvements
- Partner with Ecommerce, Growth, and Development teams to define success metrics for each design and report on outcomes; own the analytics read for design performance and adapt live designs based on the data
- Balance conversion goals with brand integrity, ensuring optimizations never dilute the experience
Brand-Forward Experience & Motion Design
- Design elevated, editorial-quality experiences across web (homepage, campaign landing pages, collection and product pages, storytelling modules) and the brand mobile app, expressing a premium fashion/lifestyle/golf brand consistently across desktop, mobile web, and app
- Own motion and interaction design for the site and app: micro-interactions, transitions, scroll-driven storytelling, product reveals, and video/animation integration
- Set and hold a high bar for taste, typography, art direction, and visual detail; act as the guardian of brand expression in the digital channel
- Build and evolve the site and app design system and component library in Figma so brand quality scales consistently across every page, screen, and release
Community & Engagement Experience
- Design the site’s and app’s community and engagement touchpoints: member/loyalty experiences, UGC and creator integrations, event and product-drop moments, reviews, editorial content, and personalization
- Create interaction points that turn shoppers into repeat participants in the brand and connect the digital experience to retail, events, and social channels
Development Partnership and Technical Capabilities
- Collaborate with front-end engineers and platform developers on our Shopify Liquid storefront and mobile app; understand coding, platform, and performance limitations and design creative solutions that work within or around them
- Deliver production-ready specs, prototypes, motion references, and documentation for engineering handoff; participate in design QA before and after release
- Prototype in code or AI-assisted tools where useful to validate ideas quickly and communicate motion and interaction intent precisely
Research, Innovation & Trend Intelligence
- Research digital experience innovation (fashion, luxury, sport, entertainment, tech, culture) and synthesize findings into opportunities that push the site experience forward
- Run lightweight user research, usability tests, and competitive audits; present insights and forward-looking experience concepts to leadership and cross-functional partners
Requirements
Malbon is looking for a Senior UI/UX Designer to join our team! This role will report to our VP, Digital and will be based at our Malbon HQ. Ideal candidates are self-directed and organized, and will have the ability to manage multiple concurrent projects and deadlines in a fast-paced environment., * Bachelor’s degree in Design, Interaction Design, HCI, or a related field, or equivalent practical experience
- 6+ years of digital product / web and app design experience with at least 3 years in ecommerce or DTC, ideally for fashion, lifestyle, luxury, or sport brands
- A portfolio demonstrating shipped, brand-forward ecommerce experiences, motion/interaction design work, and measurable CRO outcomes. (Portfolio required at application; case-study walkthrough required at interview)
- Hands-on experience partnering with front-end engineering on Shopify (Liquid theme development required; ability to operate in headless/composable architectures as well)
- Exceptional visual taste and craft: typography, layout, color, art direction, and attention to detail at the level expected of a premium brand
- Motion design proficiency: After Effects, Figma prototyping, Lottie/Rive, Jitter; ability to define motion principles and hand off implementable specs
- Expert in Figma and the Adobe Creative Suite; comfort with prototyping tools (Framer, Protopie) and AI-assisted design/prototyping tools
- Deep understanding of UX principles, responsive and mobile-first design, native iOS/Android app design patterns, information architecture, and WCAG accessibility standards
- Knowledge of HTML/CSS/JavaScript concepts, web performance, and platform constraints; able to hold technical conversations and find creative workarounds
- Fluency with analytics and experimentation tools (GA4, Hotjar/Contentsquare, Optimizely/Convert); ability to read data, form hypotheses, and iterate
- Strong understanding of ecommerce funnel best practices, and merchandising logic
- Excellent communication and presentation skills; able to present and defend design rationale to senior stakeholders and incorporate feedback constructively, A/B Testing, Adobe After Effects, Adobe Creative Suite, Android Applications, Animation, Art Direction, Artificial Intelligence (AI), Best Practices, CSS (Cascading Style Sheet), Campaigns, Communication Skills, Compensation Management, Compensation and Benefits, Contract Research Organization (CRO), Cross-Functional, Customer/Client Research, Design Patterns Programming Methodologies, Design Services, Desktop PC, Detail Oriented, Documentation, Editorials, HTML (HyperText Markup Language), Human-Computer Interaction, Information Architecture, Internet Application, JavaScript, Leadership, Merchandising, Metrics, Mobile Applications, Multitasking, Organizational Skills, Performance Analysis, Presentation/Verbal Skills, Production Specifications, Project/Program Management, Prototyping, Quality Assurance, Retail, Software Design, Storytelling, Test Design, Time Management, Trend Analysis, Typography, Usability Testing, User Experience Design (UXD), User Interface Design, User Interface/Experience (UI/UX), Web Content Accessibility Guidelines (WCAG), Web Design, eCommerce, iOS
Benefits & conditions
This is a full-time position with an expected salary range of $130,000-$150,000. Compensation decisions are determined using a variety of job-related factors such as skill set, geographic location, market demands, experience, and education or certifications. If we extend an offer for employment, we will consider all individual qualifications. Perks & Benefits
- Benefits: Competitive plans for Medical, Dental, Vision
- 401(k) + matching
- Generous PTO policy + observed holiday calendar
- Monthly mobile/internet stipend
- Employee discount for eligible Malbon products
Diversity & Inclusion
At Malbon, we celebrate individuality. Our team is built on inclusivity, creativity, and community. We’re committed to fostering a diverse workplace where every employee feels welcomed, respected, and empowered to grow.
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