Senior Program Manager - Customer Technical Digital Training - Schneider Electric

OverviewAs Technical Capability & Workforce Development Lead, you will shape Schneider Electric’s external learning ecosystem for electricians, contractors and partners.You will translate technical expertise into scalable learning pathways, certifications and communities, aligning with global business units and external partners.You’ll drive role-based programs, governance and workforce development initiatives to support electrification, automation and sustainability.This is a strategic, cross-functional role at scale, with a clear impact on the energy transition.You will lead with vision, collaboration and practical execution to make Energy Tech Academy a flagship capability platform.ResponsabilidadesDefine and evolve the long-term capability roadmap in partnership with Business Units and technical academies.Lead role-based learning programs for Electrician and Contractor personas, including competency frameworks and progressive learning journeys.Develop global, scalable learning architectures with certifications, digital credentials and professional recognition.Define global capability frameworks for electricians and contractors and coordinate with persona leaders and Divisions.Interface Energy Tech Academy with Schneider Electric Business Units to ensure cohesive learner experiences and governance.Create and drive technical communities and engagement models, including mentoring and knowledge sharing.Identify opportunities to apply AI, immersive technologies and other digital learning innovations, piloting at scale.Build strategic external partnerships with industry bodies, institutes and certification entities to increase reach and impact.Requisitos principalesMaster’s degree in electrical engineering, energy systems, automation, industrial engineering, digital technologies, education technology or related discipline7-15 years of experience in technical learning, capability development or related fieldsExperience leading complex, cross-functional initiatives in a global matrix organizationAbility to influence senior stakeholders and technical leaders without direct authorityExperience designing competency frameworks, role-based learning journeys, certification programs or workforce-development initiativesExperience working with electricians, contractors or similar technical customer audiences (strongly preferred)Fluent English; additional languages advantageousStrategic leadership and executive stakeholder influenceCross-functional collaboration and relationship buildingLearner-centered design and communicationCompetency frameworks and role-based learning journeysCertification programs and digital credential designLearning pathway architecture and governance

Requisitos principalesMaster’s degree in electrical engineering, energy systems, automation, industrial engineering, digital technologies, education technology or related discipline 7-15 years of experience in technical learning, capability development or related fields Experience leading complex, cross-functional initiatives in a global matrix organization Ability to influence senior stakeholders and technical leaders without direct authority Experience designing competency frameworks, role-based learning journeys, certification programs or workforce-development initiatives Experience working with electricians, contractors or similar technical customer audiences (strongly preferred) Fluent English; additional languages advantageous Strategic leadership and executive stakeholder influence Cross-functional collaboration and relationship building Learner-centered design and communication Competency frameworks and role-based learning journeys Certification programs and digital credential design Learning pathway architecture and governance