Internet Sales Specialist

Bill Cole Automall of Bluefield
Bluefield, WV, United States
16 days ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Working hours
Shift work
Job source

Tech stack

Microsoft Word Microsoft Excel Microsoft Outlook

Job description

  • Will handle all incoming internet, email, social media, text, chat and phone inquires
  • Will be available to respond to inquiries in a prompt, professional, well-spoken manner
  • Assist customers in appropriate vehicle selection
  • Must be able to conceptualize and understand the psychology of internet customers and work with them accordingly to set an appointment for a proper vehicle demonstration
  • Direct customers to product information resources, including those available on the internet
  • Check email frequently and respond to inquiries immediately
  • Will deliver inquiries/messages intended for other sales personnel and departments promptly
  • Will work with all Sales and Management staff to obtain customer satisfaction during dealership experience.

Requirements

  • Must have good verbal and written communication skills
  • Must be available to work Monday thru Sunday from hours of 8:30am to 7pm, or any variation ranging during open business hours
  • Must have the ability to adhere to attendance guidelines, requiring regular attendance is an essential job function
  • Being proficient with Microsoft Word, Excel, and Outlook is a plus
  • Time management, prioritization skills, and the ability to multi-task are required
  • Must be self-motivated and goal oriented
  • Must be able to hit sales quotas and closing percentages
  • All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test, credit report, and valid driver license

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