SAP SuccessFactors Engagement Manager

• Responsible for driving customer engagement by engaging CHRO or board level leaders and influencing their decisions with PoVs and Thought Leadership.
• Lead and support design thinking workshops to promote new and innovative solutions for customers and prospects.
• Work with customers to build their HR transformation strategy and plans
• Advise customers on how HR Information systems and cloud technology can support their HR Transformation
• Assist customers with change management, focusing on product updates, develop appropriate strategy to minimize impact on current capabilities and assists in maximizing innovation adoption and usage.
• Engage customers through innovative workshops, events, and communications, facilitating access to product and functional expertise per customers needs.
• Lead customers to realize the benefits of their HR technology through analytics and reporting insight
• Build strong customer relationships leading to increased business opportunities.

Must Have Technical/Functional Skills

• 15+ years of experience in Transformation and consulting engagement.
• Experience within a big four consulting company or SAP SuccessFactors in managing SAP portfolio with a combination of SAP business growth and management of large HCM transformation programs.
• Highly customer focused, forward thinking, ability to anticipate and focus on what s next in the customer journey
• Proven track record and ability to engage at CHRO level and influence strategic direction for customers, build HR transformation strategy and plans
• 5+ years customer engagement and/or implementation experience.
• Excellent communication, presentation, and interpersonal skills for business and IT leadership stakeholders.
• Proven ability to engage with large multi-cultural cross-location teams.
• Strong knowledge of HR business processes and SuccessFactors, and Employee Central (EC) highly desired. Prior HXM Solution Architecture experience a plus.
• Ability to manage and deliver multiple priorities in a constrained timeline.
• Leadership skills with ability to influence and negotiate internal and external stakeholders.
• Services sales/presales experience a plus
• Certification in at least one SAP SuccessFactors module is a plus, preferably EC.
• Must be able to work as a team-player within a diverse team yet have the ability to work independently.
• Drive SAP HXM business growth and SAP HXM enabled transformation programs for strategic customers with focus on business growth, consultative sales, and transformation program delivery.
• Provide thought leadership regarding HR technology solutions and strategies for new programs, projects, and enhancements to existing solution offerings.