Implementation Consultant

OverviewAs an Implementation Consultant at Deel, you will onboard clients and tailor Deel’s platform to their operations, ensuring a smooth transition to global payroll and compliance. You will work cross-functionally to translate client needs into configured solutions, supported by product and training delivery. Your role blends technical setup, integrations, testing, and project management to drive successful implementations. You will contribute to Deel’s growth by delivering value to customers in new markets and capturing feedback for product improvements. This is an opportunity to shape how enterprises scale globally with a leading SaaS platform.Compensaciones / Beneficios Stock grant opportunitiesRemote work flexibilityWeWork access (optional)Total rewards programsInclusive workplaceCompetitive payResponsabilidadesLead client onboarding and implementation projects to ensure a smooth transition to Deel’s platformCollaborate with clients to understand requirements and configure Deel’s solutions accordinglyProvide product expertise and guidance during implementation, including setup, integrations, and testingCoordinate with Sales, Customer Success, and Product to enable a seamless handoff from sales to implementationDevelop and maintain project plans, timelines, and documentation to track progressProvide training and support to clients on using Deel’s platformTroubleshoot and resolve issues during the implementation processIdentify opportunities to improve processes and increase implementation efficiencyCapture client feedback for internal product improvementsManage multiple client implementations simultaneously while maintaining high customer satisfactionRequisitos principales 3+ years of experience in implementation consulting, project management, or a similar roleStrong understanding of SaaS platforms, global payroll, or HRIS systemsExperience managing client relationships and guiding the implementation processStrong project management skills with timelines, deliverables, and multiple prioritiesExcellent problem-solving and troubleshooting abilitiesStrong communication and interpersonal skills for presenting to non-technical audiencesExperience with CRM tools (e.g., Salesforce) and project management software (e.g., Asana, Jira)Ability to work independently and in cross-functional teamsWillingness to travel for client meetings or on-site implementationsBachelor’s degree in Business, Information Systems, or related fieldCustomer-focused diplomacyCross-functional collaborationEffective communication with non-technical stakeholdersSaaS platform configurationGlobal payroll and HRIS familiarityCRM tooling (Salesforce)

Requisitos principales 3+ years of experience in implementation consulting, project management, or a similar role Strong understanding of SaaS platforms, global payroll, or HRIS systems Experience managing client relationships and guiding the implementation process Strong project management skills with timelines, deliverables, and multiple priorities Excellent problem-solving and troubleshooting abilities Strong communication and interpersonal skills for presenting to non-technical audiences Experience with CRM tools (e.g., Salesforce) and project management software (e.g., Asana, Jira) Ability to work independently and in cross-functional teams Willingness to travel for client meetings or on-site implementations Bachelor’s degree in Business, Information Systems, or related field Customer-focused diplomacy Cross-functional collaboration Effective communication with non-technical stakeholders SaaS platform configuration Global payroll and HRIS familiarity CRM tooling (Salesforce)