AI-Driven Analytics Engineer

• Design, test, and optimize AI prompts in Copilot to accelerate data exploration and root cause analysis
• Automate insight generation from structured and unstructured data
• Develop reusable prompt frameworks and playbooks for common business use cases
• Partner with engineering teams to embed AI-driven analysis into workflows (AIOps, dashboards, reporting)
• Validate AI-generated outputs for accuracy, bias, and business relevance
• Analyze large datasets to identify patterns, trends, and anomalies
• Translate data findings into clear business narratives and recommendations
• Apply advanced techniques like clustering, classification, and anomaly detection to uncover hidden patterns
• Build and maintain predictive models leveraging machine learning and AI
• Build dashboards and visualizations in Power BI or Tableau to communicate insights
• Use AI tools to generate automated summaries and trend explanations
• Collaborate with stakeholders to define KPIs and analytics requirements
• Ensure data accuracy, integrity, and consistency, and support governance and compliance requirements

• 5+ years of experience in data analytical skills
• 7+ years of experience in an application production support role
• Knowledge of the ITIL framework
• Working knowledge of ServiceNow and ITSM data models
• Proficiency in SQL, Excel, Python, and Data visualization tools (Power BI, Tableau)
• Hands-on experience with Generative AI / LLM tools (Copilot, GPT, etc.)
• Experience with prompt engineering techniques (prompt chaining, context setting, evaluation)
• Knowledge of statistical analysis, machine learning, and data mining techniques
• Strong problem-solving, analytical thinking, and communication skills
• Ability to translate technical findings into business recommendations
• High attention to detail and governance discipline

Desired skills:

• Experience in enterprise data environments (banking, risk, ERP, or production support systems)
• Exposure to AIOps platforms (Splunk, Dynatrace, observability tools)
• Experience building AI-driven analytics solutions or automation frameworks

Genesis10 is currently seeking an AI-Driven Analytics Engineer for a contract position with a Global Financial Institution located in Charlotte, NC or Plano, TX. This is a 12+ month contract opportunity.

This role focuses on leveraging AI-driven analytics and prompt engineering to accelerate data exploration, automate insight generation, and support strategic business initiatives. The ideal candidate will analyze large datasets, build predictive models, and create compelling data visualizations using tools like Python, SQL, Power BI, and generative AI platforms such as Copilot., Ranked a Top Staffing Firm in the U.S. by Staffing Industry Analysts for six consecutive years, Genesis10 puts thousands of consultants and employees to work across the United States every year in contract, contract-for-hire, and permanent placement roles. With more than 300 active clients, Genesis10 provides access to many of the Fortune 100 firms and a variety of mid-market organizations across the full spectrum of industry verticals.

For contract roles, Genesis10 offers the benefits listed below. If this is a perm-placement opportunity, our recruiter can talk you through the unique benefits offered for that particular client. Benefits of Working with Genesis10:

• Access to hundreds of clients, most who have been working with Genesis10 for 5-20+ years.
• The opportunity to have a career-home in Genesis10; many of our consultants have been working exclusively with Genesis10 for years.
• Access to an experienced, caring recruiting team (more than 7 years of experience, on average.)
• Behavioral Health Platform
• Medical, Dental, Vision
• Health Savings Account
• Voluntary Hospital Indemnity (Critical Illness & Accident), For multiple years running, Genesis10 has been recognized as a Top Staffing Firm in the U.S., as a Best Company for Work-Life Balance, as a Best Company for Career Growth, for Diversity, and for Leadership, amongst others. To learn more and to view all our available career opportunities, please visit us at our website.