Senior SAP International Client Delivery Lead

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• Exclusive Resume Review Receive expert feedback with personalized suggestions to enhance your resume., The Senior SAP International Client Delivery Lead is responsible for managing end-to-end client delivery for SAP AMS (Application Management Services) engagements across global accounts. This role ensures financial performance, resource coordination, stakeholder management, and continuous improvement of delivery processes.

Which tasks can you expect?

• Financial Management:
• Own client financial management (budget, actuals, accruals, rolling forecast).
• Approve and manage third-party invoices.
• KPIs Monitor customer satisfaction (NPS), contribution/margin, SLA compliance.
• Customer Relationship
• Act as the main escalation point for clients and internal teams.
• Manage governance and reporting for functional and financial aspects.
• Build strong long-term relationships with client leadership.
• Resource Management
• Coordinate resource allocation aligned with AMS Tribe Lead.
• Ensure capacity planning and staffing needs are met.
• Business Development Identify upselling and cross-selling opportunities.
• Support go-live readiness and hyper-care phases.
• Interface with global AMS teams, sales, and suppliers.
• Drive process improvements within the AMS organization.

• Experience: 7+ years in SAP AMS delivery or similar roles.
• Strong financial management and governance skills.
• Proven track record in managing large international clients.
• Excellent communication and stakeholder management.
• Fluent in English; additional languages are a plus.
• Willingness to travel internationally.

• Comprehensive training and development programs. Flexible working schedule Private medical insurance 100% covered by SD Worx 25 vacation days 18 hours for personal matters Reduced summer hours: 36 hours instead of 40 per week, for 4 weeks (to be chosen in July or August) Cobee flexible retribution options: meals, transportation, etc. Laptop and equipment provided Workation: possibility to work from abroad (where SD Worx has legal entity, up to 4 weeks per year) Learning opportunities: language courses (as per availability), individual training bonus, an individual development plan, and professional training Career growth: whether you want to become more of an expert in your field or want to expand your knowledge more horizontally, there is always room to grow within SD Worx!

SD Worx is a leading European provider of Payroll & HR services with global reach. We have offices across Europe and in Mauritius. Our purpose is to bring people solutions to life, enabling organisations of all sizes to turn Human Resources into a source of value for both the business and its people.

Our people solutions cover the entire employee journey - from getting people paid to attracting, rewarding and developing talent.