IT Support Specialist

• Provide support to end users through their requests for services via a helpdesk management system.
• Provide end-user system training on an as-needed basis.
• Coordinate Chromebook repairs with our repair vendor.
• Assist with synchronizing information between systems.
• Work with the Director of Technology to coordinate system updates and provide recommendations on new purchases.
• Research and advise the Director of Technology on more efficient ways to perform duties and/or responsibilities. Adopt those practices in consultation with the Director of Technology.
• Maintain accurate inventory, documentation, and helpdesk work orders.
• Other duties as assigned.

The Palmyra-Eagle Area School District is an equal opportunity employer and does not discriminate in employment against properly qualified and eligibleindividuals by reason of their race, color, national origin, ancestry, political affiliation, citizenship, religion, sex, age, handicap,disability, pregnancy, marital or parental status, sexual orientation or physical, mental, emotional, or learning disability, membership in thenational guard, state defense force, or any other reserve component of the military forces of the United States or Wisconsin, arrest record,conviction record not substantially related to a person’s job or activity in school, or the use of lawful products by individuals offschool premises during non-working hours, as required by Wisconsin Statute 118.12, 118.13 or any other basis prohibited by applicablefederal, state, or local law. This policy also prohibits discrimination as defined by Title IX of the Education Amendments of 1972 (sex), TitleVI of the Civil Rights Act of 1964 (race and national origin), and Section 504 of the Rehabilitation Act of 1973 (disability).

Notice to applicants: If you require accommodation(s) in the application and/or interview process, please inform us.

• Associates degree in a related technical field or equivalent training and/or experience.
• Proficiency in both the Chrome and Windows client and server environments.
• Proficiency in Google Apps Administration.
• Maintain a knowledge base in emerging technology.
• Strong decision-making and organizational skills, willing to do what it takes to get the job done.
• Good work habits, punctuality, responsibility, honesty, and reliability.
• Ability to communicate clearly and effectively.
• Ability to work with minimum supervision, multitask and meet deadlines.
• Ability to train and work closely with co-workers.
• High level of ethical behavior and ability to maintain strict confidentiality relating to all school district matters.
• Basic knowledge of principles and practices of network maintenance.
• Valid Wisconsin driver’s license is required for travel between district school buildings.

Hours: Part-time (29 hours/week) School Year Position with additional hours in August and June