IT Systems & Application Support - Business Applications & Reporting
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Role details
Tech stack
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Job description
· Supporting key business applications and acting as first point of contact for day-to-day issues
· Building and adapting BI/MI reports and dashboards for teams across the business
· Investigating and resolving incidents and service requests
· Supporting data integrations with trading partners, including EDI and API connections
· Managing user access and permissions
· Documenting processes and system configurations
· Testing upgrades and changes before they go live
· Providing user guidance, training and general IT support as needed
Requirements
· Experience in an IT support, systems support or business applications role
· Experience working in a manufacturing and/or distribution environment
· Hands-on experience with an ERP, WMS or accountancy software package such as Sage 200.
· Working knowledge of Microsoft SQL Server / T-SQL
· Excel skills (pivot tables, XLOOKUP, Power Query)
· Experience building reports or dashboards (Power BI experience desirable)
· Strong analytical and troubleshooting skills, and clear communication with both technical and non-technical colleagues
Benefits & conditions
- Competitive Salary
- Working Hours - 37.5 Hours per week
- 22 Days plus statutory holidays, with the opportunity to purchase additional days
- Long service awards
- Christmas shutdown
- Staff-purchase scheme
- A supportive culture where your ideas are valued and your success is celebrated
- Occupational Sick Pay
- Company events, * Additional leave
- Bereavement leave
- Casual dress
- Company events
- Employee discount
- Free parking
- On-site parking
- Sick pay
About the company
Bramble Foods is the wholesale and distribution arm of a family-owned group of UK food businesses, based in Market Harborough. We specialise in supplying high-quality ambient food products to independent retailers across the UK.
We distribute products made by our sister companies, including MHT Foods, Whitakers Chocolates, and The Bay Tree, offering a trusted range of cakes, tray bakes, chocolates, preserves, chutneys, and condiments.
Across our sites in Market Harborough, we employ approximately 150 people, who play a vital role in everything we do. We value teamwork, reliability, and long-term relationships within our workforce, and pride ourselves on delivering dependable service and quality products our customers can rely on.
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