IT Technician

The post holder will be responsible for the efficient and effective maintenance and repair of the company IT and network systems.

Hours of Work:

Monday to Friday from 6am to 2:30pm, with some flexibility to meet the demands of the business including occasional weekends.

Duties & Responsibilities

Factory - Abattoir

Maintain smooth running of SI kill line system including: -

Diagnosing and fixing network connection issues

Diagnosing and first line fixing of broken SI terminals and printers

Point of contact with SI re software issues

Point of contact with Marel re printer issues

Factory - Innova

Maintain smooth running of Innova factory system including: -

Diagnosing and first line fixing of OCM faults and printer faults.

Initial build of Innova OCMs

First line support for the Innova system

Factory - Retail

Creation and maintenance of:

Marel 9000 conformats / label designs

Ravenwwod ICE Coder label designs

Viper label designs

Digi DPS plu’s and label designs

Infrastructure & Miscellaneous

Maintenance of the Shrewsbury network infrastructure & miscellaneous including: -

Desktop PCs and laptops

Photocopiers and desktop printers

CCTV and telephone system

Mobile phones

Office 365 Suite of applications

Azure and Intune deployment

Active Directory knowledge and understanding

Knowledge & Experience

Previous IT experience is essential, previous IT experience within manufacturing is desirable.

Excellent communication and interpersonal skills.

Strong planning and organisational skills, demonstrating flexibility towards changing business demands.

Proactive, dynamic and motivational with the ability to deliver results in a fast paced, pressurised environment.