SAP Functional Lead

• Strong hands-on configuration and support experience in PP and QM - this is the highest-risk area given the primary plant plus 7 contract manufacturing partners
• Working knowledge of OTC (sales orders, credit management, product allocation) and PTP (POs, STOs, source lists, AP) sufficient to triage and direct L2 resolution
• Familiarity with WM/RF-enabled warehouse operations - enough to understand how a functional issue cascades into physical warehouse execution
• Exposure to SAP IBP (demand sensing, consensus planning) so they can translate planning issues between S/4 and IBP teams
• At least 2 3 full life-cycle S/4HANA implementations or major AMS engagements, ideally in consumer products/CPG or regulated manufacturing, SAP PP/QM Functional Lead 4 Days on-site in Cleveland and Chicago. SAP PP/QM Functional Lead to support and enhance SAP S/4HANA manufacturing operations. This role is responsibl…
• 1 month ago

• Understanding of make-to-stock/contract manufacturing models, quality release gating, and batch/lot management
• Familiarity with 3PL-integrated warehouse processes (Canada/UK) and how they differ from in-house warehouse ops
• Comfort working alongside PPDS scheduling logic even if a specialist owns it day-to-day

Integration Awareness (not deep expertise, but fluency)

• Enough understanding of how CPI/EDI interfaces tie into OTC/PTP processes to have an informed conversation with the Integration Lead rather than treating every issue as “someone else’s problem”
• Ability to read an interface/IDoc error and know whether it’s a functional master-data issue or a technical integration issue

RISE with SAP / Operating Model Literacy

• Clear understanding of the application vs. platform boundary under RISE, so they don’t chase issues that belong to SAP
• Comfortable operating in a Hypercare Stabilization Steady State rhythm, including daily P1/P2 triage cadence

Soft Skills / Onsite-Specific

• Strong stakeholder-facing communication - this person is the face of the AMS team to Blistex’s plant, planning, and supply chain leads
• Ability to make triage judgment calls quickly during Hypercare without waiting for escalation
• Experience acting as an escalation owner - someone L2 consultants can lean on, and who knows when to pull in L3 or the specialist pool
• Familiarity with ITIL-based incident/problem management practices