Senior Systems Engineer

• Manage the operations and performance of the company’s IT infrastructure, identifying and addressing any issues in real time.
• Install, configure, and maintain network hardware and software, ensuring all systems are functioning efficiently and securely.
• Assess existing IT systems and develop strategies to enhance efficiency, performance, and scalability. Propose new solutions when necessary.
• Design system models, generate specifications, diagrams, reports, and charts for management review, and provide in-depth analyses to aid decision-making.
• Work closely with other IT staff and business units to ensure the seamless operation of IT systems aligned with company goals.
• Conduct server and security audits, system backups, and implement disaster recovery strategies to ensure data integrity and system uptime.
• Manage integration of both on-premises and cloud-based systems, including databases, email, print, and backup servers.
• Develop and maintain comprehensive documentation for system configuration, processes, and service records.
• Perform cost-benefit and ROI analyses for proposed IT systems, providing valuable insights to assist in purchasing and implementation decisions.
• Oversee testing for new and modified systems, including end-user reviews to ensure functionality and usability.
• Engage and negotiate with vendors, outsourcers, and contractors to secure necessary system-related products and services.
• Administer and maintain Active Directory, Group Policy Objects (GPOs), and user objects.
• Provide second-tier service desk support and training for all modified and new systems, ensuring smooth user adoption and optimal system performance.
• Monitor system performance, conduct tests, and generate performance reports to identify areas for improvement.
• Manage the performance and professional development of direct reports.
• Maintain regular communication with direct reports through one-on-one meetings and feedback.
• Ensure direct reports understand their responsibilities, expectations, and performance goals.

• Technical degree or associate degree in Information Systems or related field with 5+ years of additional relevant experience, or 10+ years of hands-on experience in Information Systems or IT infrastructure without a formal degree.
• Proficient in the Microsodft 365 application suite.
• Endpoint management (e.g., Microsoft Intune, Configuration Manager).
• Identity and access management (Active Directory, Entra ID / Azure AD).
• Virtualization and cloud platforms.
• Backup, recovery, and cybersecurity.
• Proficient in Terminal Services, Active Directory, Exchange, Hyper-V, SQL & Web Servers.
• Skilled with Cisco & Meraki routers, switches, firewalls, and VPN devices.
• Strong troubleshooting and problem-solving skills for resolving data center infrastructure issues.
• Excellent verbal and written communication skills, capable of explaining complex technical concepts to non-technical stakeholders.
• Detail-oriented with excellent organizational skills and the ability to prioritize tasks effectively.
• Ability to work independently and as part of a collaborative team.
• Coach and develop direct reports to improve individual and team performance.

• ESI covers 100% of the medical premium for all employees and families.

• Competitive 401k match

• Lucrative bonus potential

• Great upward mobility for career growth, The work environment characteristics described here are representative of what an AI Solutions Architect will encounter while performing the essential functions of this job.

• Fast-paced working environment.

• The working environment may be busy and noisy.

• Manage several projects at one time.

• Interrupted frequently to meet the needs and requests of team members, clients, and subcontractors.

Physical Demands

• Flexibility in working hours may be required, including evening and weekend work as needed.

• Must be able to remain in a stationary position 50% of the time.
• Constantly operates a computer, including keyboard, mouse, and other components including power tools.

Travel Requirements

• Occasional travel to remote office buildings or job sites as needed.