Role details

Contract type

Permanent contract

Employment type

Full-time (> 32 hours)

Experience level

Expert

Experience required

5 years minimum

Compensation

£42,000.0 - £46,000.0

Working hours

Regular working hours

Job source

www.indeed.com

Tech stack

Microsoft Windows Active Directory Hyper-V Windows Servers Networking Basics Remote Desktop Services Virtualization Technology Software Troubleshooting Computer Equipment Information Technology Vmware

Job description

• Provide 1st and 2nd line desktop support to office users
• Troubleshoot hardware, software, networking and Microsoft 365 issues
• Manage Active Directory users, permissions and Group Policy
• Support meeting rooms and AV/conferencing systems
• Carry out routine maintenance, patching and backup monitoring
• Escalate complex technical issues to senior engineers where required
• Assist with IT projects and system improvements

Requirements

• 5+ years’ experience in an IT support / desktop support role
• Strong knowledge of:
• Windows Server & Windows 10/11
• Active Directory & Group Policy
• Microsoft 365
• Networking fundamentals
• Remote Desktop / Terminal Services
• Desktop hardware, printers and mobile devices
• Strong troubleshooting and communication skills
• Experience with Autotask or similar helpdesk systems desirable
• Virtualisation exposure (VMware / Hyper-V) beneficial

Apply for this position

This job is hosted externally. Click below to view the full posting and apply.

Apply on www.indeed.com

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