Desktop Support Engineer Investment Management - Pharos Resource Partners Ltd

Pharos Resource Partners Ltd
London, UK
15 days ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Starter
Experience required
1 year minimum
Working hours
Regular working hours
Job source

Tech stack

Microsoft Windows Apple Mac Systems Azure Active Directory Software Deployment User Provisioning Software Microsoft InTune

Job description

First point of contact for end-user IT support across a European user base, covering both day-to-day desktop support and infrastructure projects in a fast-paced financial services environment., 1. First/second line support across Windows and macOS

  1. Microsoft 365 troubleshooting and administration
  2. Onboarding/offboarding, hardware and access provisioning
  3. Software deployment and endpoint management
  4. Meeting room AV/video conferencing support
  5. Vendor management, licensing and procurement
  6. Supporting cybersecurity best practice and infrastructure projects

Requirements

  1. 1-2 years’ desktop/IT support experience
  2. Strong Windows 11 and macOS knowledge
  3. Microsoft 365 and Entra ID (Azure AD) experience
  4. Familiarity with endpoint management tools (e.g. Intune)
  5. Strong communication and problem-solving skills

About the company

A global financial innovator spanning investment products and digital asset platforms, with offices across Europe and a growing infrastructure team.

Apply for this position

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Apply on www.reed.co.uk
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