Working Student System Administration

• As our Working Student System Administration, you are the contact person for all hardware and software problems and support the Helpling team with questions regarding the IT infrastructure.
• You support the provisioning and maintenance of our Windows- and OSX-based environment and help provide your colleagues with high-speed, bugless equipment.
• You help manage our local networks and support troubleshooting, analysis, and documentation.
• You bring your own ideas to improve existing workflows through customized automation.
• You help ward off cyber attacks, create backups, and contribute to our overall IT security.

A vocational training or degree is not the most important thing to us. We value your experience and are therefore looking for practically-versed, plug-and-play heroes with versatile IT knowledge who are currently enrolled at a university.

• You are familiar with help desk user support, Google Workspace, setting up VLAN and VPN, as well as Windows and OSX systems, and ideally, you even bring first knowledge of a programming language.
• You are reliable, motivated, and effortlessly juggle multiple inquiries at the same time.
• You live in Berlin/Brandenburg and value our beautiful office in Berlin Mitte as your second 127.0.0.1
• You are enrolled as a student throughout your time with us and can work up to 20 hours per week.
• German language skills are a plus.

Flexibility: Flexible working & an office in Berlin Mitte for networking and socializing

Personal development: you work in a small team that gives you the opportunity to bring in your individual strengths and ideas and actively shape the future of Helpling.

Growth: define your individual growth path with the help of our feedback cycle, leadership workshops, book club, or lunch & learns

Vacation: up to 30 vacation days per year, depending on length of service. In addition, we give away up to 10 additional vacation days per year in cool campaigns, e.g., advent calendar or health challenges

Family & Career: we pay you 5 additional child sick days per year when your child needs you

Company Pension Scheme: with up to 20% employer contribution

Focus on the essentials, we’ll take care of the rest: we offer you a discount for your own domestic help via Helpling.de

The Helpling Group

Helpling started off with the vision to revolutionize the household service industry. It has grown from a Berlin start-up into an international organization with several brands under its umbrella such as Helpling.de, MySkills Academy, Tiger Facility Services and goodworkvibes. Since 2014, The Helpling Group has expanded into seven different markets across the globe. With different ventures in the household and office service industries, The Helpling Group currently employs over 100 people across its headquarters and four regional offices. Thousands of people use its products, services and platforms every day and the Helpling Group Companies are committed to their mission to enable all their customers to make the most out of their time!