Cash Applications Specialist

We are seeking a detail-oriented Cash Applications Specialist to join our team. This role is responsible for processing and reconciling incoming payments, maintaining accurate financial records, and supporting daily cash management activities. The ideal candidate has experience with payment posting, bank reconciliations, cash applications, and high-volume transaction processing.

This position plays a critical role in ensuring payments are accurately applied, reconciled, and reported while supporting overall financial operations.

Key Responsibilities

• Process and apply payments received through ACH, EFT, wire transfers, lockboxes, credit cards, checks, and online payment portals.
• Reconcile daily cash receipts and deposits across multiple payment channels.
• Perform daily, weekly, and monthly bank reconciliations.
• Research and resolve payment discrepancies, unapplied cash, returned payments, and chargebacks.
• Process customer and patient refund requests.
• Maintain accurate cash application and reconciliation records.
• Create and manage spreadsheets used for cash balancing, reporting, and reconciliation activities.
• Generate daily, weekly, and month-end financial reports.
• Prepare and maintain documentation for audit and compliance purposes.
• Utilize banking platforms and financial systems to retrieve reports and research transactions.
• Partner with Accounting, Finance, Billing, and Operations teams to resolve payment-related issues.
• Ensure all payment processing activities comply with company policies and applicable payment security standards.

• High School Diploma or GED.
• Strong proficiency in Microsoft Excel, Word, and Outlook.
• Excellent attention to detail and organizational skills.
• Strong analytical and problem-solving abilities.
• Ability to work effectively in a fast-paced, high-volume environment.
• Strong written and verbal communication skills.

Preferred

• 1+ years of experience in Cash Applications, Accounts Receivable, Accounting, Bookkeeping, Banking Operations, or Payment Processing.
• Experience applying ACH, EFT, wire, lockbox, credit card, and check payments.
• Experience performing bank reconciliations and cash balancing.
• Healthcare, laboratory, medical billing, or revenue cycle experience preferred.
• Experience working with ERP, accounting, or financial systems.