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End User Support Specialist

Cap Resourcing Ltd
Glasgow, UK
10 days ago
Apply on www.reed.co.uk
Prepare application

Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Compensation
£33,000.0 - £35,000.0
Working hours
Regular working hours
Job source
www.reed.co.uk

Tech stack

Microsoft Windows Microsoft Azure Remote Service Software Office365

Requirements

This is a 2nd line support role, ideal for someone with a strong background in an MSP environment who enjoys troubleshooting, taking ownership of issues and providing a high level of service to customers., * Strong experience in a Service Desk / Technical Support role within an MSP

  • Solid Microsoft knowledge across Windows, M365 and Azure
  • Strong troubleshooting skills across devices, applications and networks
  • Excellent communication skills and the ability to support non-technical users
  • Experience working with remote support tools
  • A Microsoft Associate level certification is essential
  • A proactive, customer focused approach with a strong sense of ownership

Benefits & conditions

Salary: Up to £35,000

Apply for this position

This job is hosted externally. Click below to view the full posting and apply.

Apply on www.reed.co.uk
Prepare application

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