Principal Product Solution Engineer

The Product Solution Engineering Team sits at the intersection of customer pain and product strategy. We’ve evolved from traditional scrum teams to cross-functional squads building features that solve real customer problems at scale. We also partner with our ecosystem to extend capabilities beyond our core platform, ensuring a cohesive experience for customers.

As a Principal Product Solution Engineer, you’ll build scalable configuration solutions using low-code platforms (primarily the Intelex platform) and experiment with AI-assisted development to validate product hypotheses faster. You’ll work embedded in product squads, translating customer requirements into technical solutions that influence our roadmap. For this senior role, you’ll also bring deep platform expertise to guide build-versus-partner decisions and ensure our partner ecosystem aligns with product strategy.

How you’ll make a difference:

Solution Validation & Building (50%)

• Design and build advanced configuration solutions on the Intelex platform for complex customer use cases
• Progress solutions through Build 1 (5 customers) * Build 2 (50 customers) * Build 3 (500+ customers) maturity stages
• Identify patterns across customer requirements to build generalizable solutions rather than one-offs
• Partner with Engineering teams from day one to ensure smooth productization handoff
• Translate customer pain points into technical requirements for product squads
• Participate in Voice of Customer (VOC) sessions and occasional customer site visits

Platform & Partner Strategy (30%)

• Contribute to “build versus partner” decisions for applications and integrations, leveraging your deep understanding of Intelex platform capabilities and partner ecosystem
• Review design of partner-developed applications to ensure platform integrity, scalability, and alignment with product strategy
• Provide technical guidance on partner integration feasibility and architecture
• Educate internal teams (Services, Support, Sales) on Intelex platform capabilities and partner offerings
• Collaborate with Partnership Org to establish partner development guidelines

Innovation & Team Leadership (20%)

• Experiment with AI-assisted development tools (Cursor, Claude Code, etc.) to build rapid prototypes for validation
• Mentor PSE team members on Intelex platform best practices, scalable configuration patterns, and common pitfalls
• Contribute to our evolving Rapid Validation Playbook based on what works in practice
• Share insights that inform partner development frameworks and integration standards, * Want to write production code in Java/Python/C# all day (that’s Engineering’s role)
• Need highly structured processes and clear 12-month roadmaps (we’re iterating rapidly)
• Prefer deep technical architecture over pragmatic solutions (we optimize for speed of learning)
• View this as pure partner management (you’ll contribute to partner strategy, but 70% of your time is building and validating product solutions)

We value thoughtful, specific answers over generic cover letters. Show us how you think, not just what you’ve done.

• 4-6 years building solutions on low-code/no-code platforms (e.g., Salesforce, ServiceNow, OutSystems, Mendix, PowerApps, Intelex)
• 2+ years Intelex platform experience strongly preferred - we need deep platform expertise to guide partner decisions and mentor the team
• Proven ability to scale solutions from prototype to production-you’ve seen what happens when one-off solutions need to serve hundreds of customers
• Strong systems thinking: you naturally identify patterns across use cases and design for generalization, not just the immediate request
• Experience working in product-focused environments where iteration speed matters more than architectural purity
• Partner ecosystem familiarity: you’ve implemented partner integrations or applications and understand how they extend platform capabilities
• Comfortable with ambiguity and rapid change-our processes are defined but evolving, and you’ll help shape them

Preferred Skills

• Understanding of low-code platforms beyond Intelex (Salesforce, ServiceNow, etc.) - helpful for bringing external best practices
• EHSQ domain knowledge (understanding of compliance, auditing, incident management, etc.)
• Familiarity with AI-assisted development tools (GitHub Copilot, Goose, Cursor, Claude Code, Replit, Lovable, etc.)
• Basic understanding of web technologies (HTML, CSS, JavaScript) for customization work
• Experience with remote collaboration across time zones, * Pragmatic builder: You’d rather ship a working solution today than a perfectly architected solution next quarter
• Customer-obsessed: You care deeply about solving real problems, not just checking technical boxes
• Intellectually curious: You experiment with new tools and approaches, then share what you learn
• Collaborative: You work well embedded in product squads and don’t need to be the hero
• Resilient: You’re comfortable being uncomfortable - rapid iteration means things change, and that excites rather than drains you, Bachelor’s degree in Computer Science, Information Systems, or related technical field. Equivalent practical experience building platform-based solutions will also be considered.

This position is also eligible for bonus as part of the total compensation package.

This position is also eligible for bonus as part of the total compensation package.

We are an Equal Opportunity Employer

At Intelex, we’re not just building software; we’re empowering organizations worldwide to create safer, more sustainable, and higher-performing workplaces. As a global leader in Environment, Health, Safety (EHS), Quality, and Sustainability Management Software, Intelex is dedicated to transforming the way companies manage workplace safety, compliance, and operational excellence. Our technology enables companies to proactively manage risk to keep people and the planet safe., Fortive’s essential technology makes the world safer and more productive. We accelerate transformation in high-impact fields like workplace safety, build environments, and healthcare.

We are a global industrial technology innovator with a startup spirit. Our forward-looking companies lead the way in healthcare sterilization, industrial safety, predictive maintenance, and other mission-critical solutions. We’re a force for progress, working alongside our customers and partners to solve challenges on a global scale, from workplace safety in the most demanding conditions to advanced technologies that help providers focus on exceptional patient care.

We are a diverse team 10,000 strong, united by a dynamic, inclusive culture and energized by limitless learning and growth. We use the proven Fortive Business System (FBS) to accelerate our positive impact.

At Fortive, we believe in you. We believe in your potential-your ability to learn, grow, and make a difference.

At Fortive, we believe in us. We believe in the power of people working together to solve problems no one could solve alone.

At Fortive, we believe in growth. We’re honest about what’s working and what isn’t, and we never stop improving and innovating.

Fortive: For you, for us, for growth.

About Intelex

Since 1992, Intelex Technologies, ULC. is a global leader in the development and support of software solutions for Environment, Health, Safety and Quality (EHSQ) programs. Our scalable, web-based software provides clients with unprecedented flexibility in managing, tracking and reporting on essential corporate information. Intelex software easily integrates with common ERP systems like SAP and PeopleSoft creating a seamless solution for enterprise-wide information management. Intelex’s friendly, knowledgeable staff ensures our almost 1400 clients and over 3.5 million users from companies across the globe get the most out of our groundbreaking, user-friendly software solutions. Visit www.intelex.com to learn more.