Business Apps UX Consultant L1

To help design effective, accessible, and user-centred digital experiences within Oracle Applications, helping our clients solve real business problems., Key Activities

• Learning & staying updated on UX trends, tools, and Oracle Application capabilities
• Supporting programmes of user research through interviews, surveys and desk research
• Contributing to the design of intuitive, accessible interfaces for Oracle Applications
• Assisting in creating our key UX artefacts - personas, journey maps, wireframes, and prototypes
• Working within defined design systems, whether Oracle Redwood or client-generated
• Helping to prepare and run user testing sessions, synthesising insights into actionable recommendations and driving iterative improvements in design based on user and stakeholder feedback
• Interfacing with key client staff, including Business Analysts, Representatives, Solution Architects and Managers on a day-to-day basis
• Communicating analysis and design rationales to both client and Boxfusion Consulting staff in a clear and concise manner, both verbally and in written form
• Supporting presentations to customers, either as part of a project or during Boxfusion Consulting’s sales activities
• Seeking feedback and reflecting on project experience to build consultancy skills
• Acting as an advocate for our clients’ end-users to ensure their needs are considered throughout the project lifecycle
• Promoting inclusivity in design and performing accessibility reviews on new & existing Oracle Application-based solutions against WCAG criteria
• Participating in internal UX reviews and contributing to design critiques

Occasional Activities

• Supporting day-to-day operational activities of Boxfusion Consulting
• Training on, and implementation of, non-core technologies at clients or Boxfusion Consulting
• Contributing to proposals, presentations, and case studies for business development purposes
• Supporting training of Boxfusion Consulting personnel, or end-customer personnel
• Creation of blog entries for the company blog
• Any other duties requested by management commensurate with the grading of the post

Core Organisational Activities

• Maintaining their own levels of Continuing Professional Development relevant to the role and needs of Boxfusion Consulting
• Reviewing, evaluating and developing their own contribution to Boxfusion Consulting
• Ensuring compliance with quality systems
• Providing support for colleagues
• Operating within the organisation’s confidentiality guidelines
• Carrying out duties placed on employees in accordance with the Health and Safety at Work Act

• Minimum 2:1 degree (or equivalent) from a top-flight university in a relevant subject area:

• Design (User-Centric / UX, Product/Industrial, Graphic, Digital, Interaction)

• CompSci, Web Development or Software Engineering with HCI/UX options

• Psychology, Cognitive or Behavioural Science with demonstrated passion for user-centred design evidenced through a portfolio, case studies, or practical project work.

• In a non-related discipline, where accompanied by a UCD or Design Thinking certification or training and demonstrated passion for user-centred design evidenced through a portfolio, case studies, or practical project work.

• Minimum of B grade in GCSE Maths or equivalent
• Passion for learning and continuous professional development

Experience

• Delivering effective solutions to a range of problems, demonstrating a logical approach to problem solving which indicates all eventualities have been considered
• Meeting deadlines and exceeding targets whilst maintaining an exceptional quality of work
• Use of design tools such as Figma, Adobe XD, Sketch, or similar
• Demonstrated interest in UX through a portfolio, case study, blog, or similar work (desirable)
• Working in a professional environment (desirable), * Basic understanding of user-centred design principles and design thinking
• Some familiarity with design and/or prototyping tools - e.g. Figma, Adobe Suite, Sketch
• Able to learn quickly from both training and on the job experience, identifying patterns and adapting approaches to fit different situations
• Offers exceptional communication and presentation skills at all levels, adapting methods to suit audience with a keen awareness of how one’s own body language and tone is perceived by others
• Able to analyse and communicate complex concepts in a manner which is accessible to all, using a variety of media to ensure understanding
• Has confident writing skills with the ability to produce reports, presentations and analyses to consistently high standards
• Able to respond to verbal challenges in a reasoned and thoughtful manner
• Helps to build team spirit and works effectively within a team, leading by example as needed
• Has the ability to work on own initiative and maintain own motivation
• Able to visualise complex concepts and create effective solution concepts and designs from them
• Excellent time management and prioritisation skills

Attributes

• User-centred mindset with a natural curiosity for human behaviour
• Ability to build empathy with users, and use thoughtful communication to help others achieve the same
• Motivated by delivering the best possible service at all times and by seeing the impact of own work
• Resilient in seeing a project through to the end and motivating others to do the same
• Displays meticulous attention to detail, always needing to present the best possible end product
• Has awareness of the need to manage risk in own work and raise concerns promptly
• Is confident in own skills and ability to help others develop theirs, coupled with willingness to learn from others #
• Takes pride in designing and delivering creative solutions to meet the client need
• Offers a consistent and reflective approach to quality assurance and own performance
• Understands and advocates the concepts of inclusivity, diversity and equality in all situations
• Has willingness to travel across the UK and Europe
• A commitment to the successful completion of any task
• Applies a professional approach to all interactions with others and demonstrates an in-depth understanding of what it means to be perceived as a professional
• Passionate about working with Boxfusion Consulting to achieve the company vision