Configuration Engineer

• Communicate effectively and professionally via email, phone, and/or instant messaging with your colleagues and clients, including C-level and other VIPs, to translate client requests into technical results in a timely manner
• Track and submit time accurately and consistently in accordance with internal processes.
• Maintain and update configuration documentation
• Utilize strong working knowledge of Windows and Mac OS environments and common applications to ensure systems are configured properly and consistently
• Maintain imaging infrastructure, including but not limited to: preparation and deployment of new operating systems and line-of-business applications, and validation of new hardware models and deployment of driver packs
• Receive inbound equipment deliveries and assist with packaging and outbound shipments as needed.

• College degree preferred but not required
• A minimum of 2 years related work experience (including internships) such as Help Desk, End User Support, PC Technician, Device/HW troubleshooting.
• Strong written and verbal communication skills
• Must be customer focused and willing and able to provide “white glove” service
• Strong problem-solving skills
• Detail-oriented, and able to follow and adhere to defined processes
• Ability to effectively multi-task and work in a fast-paced environment while producing high quality results

Preferred Skills:

• Demonstrates enthusiasm for technology and a willingness to learn.
• Prior experience with imaging technologies such as Microsoft Deployment Toolkit or Immybot preferred
• Experience with PowerShell, VB, or similar scripting language preferred
• General technical aptitude and comfort learning new tools and systems, * How many years of experience do you have (including internships) in such roles as Help Desk, End User Support, PC Technician, Device/HW troubleshooting?, * Bachelor’s (Preferred)

The salary range for this role reflects the minimum and maximum compensation for the role. Offers are typically made between the range minimum and the range midpoint. Actual compensation will be determined based on job-related skills, experience, and expertise, as evaluated during the interview process. Compensation may also vary based on where a role is performed.

Equal Opportunity Statement

ProSearch is an Equal Opportunity Employer and considers all qualified applicants for employment without regard to legally protected characteristics. All employment decisions are based on business needs, job requirements, and individual qualifications.

Pay: $23.00 - $26.00 per hour