IT & Fleet Systems Administrator

This position will serve as a primary point of contact for employee IT issues and will also administer systems related to company vehicles, GPS tracking, cameras, fuel cards, equipment inventory, and other operational technology.

This is an on-site position in Delray Beach and is ideal for someone who enjoys troubleshooting, organizing systems, supporting employees, and taking ownership of issues through resolution.

Responsibilities

IT Support & Administration

• Provide technical support for employees across multiple offices and field locations.
• Set up laptops, desktops, tablets, mobile devices, printers, and related equipment.
• Manage employee onboarding and offboarding, including account creation, access, permissions, and equipment assignments.
• Support Microsoft 365, Windows 10/11, Outlook, Teams, OneDrive, and related applications.
• Troubleshoot hardware, software, connectivity, printer, VPN, and user-access issues.
• Install and configure software, updates, security applications, and business systems.
• Coordinate with third-party IT providers and vendors when escalation is required.
• Maintain documentation, troubleshooting procedures, and employee technology guides.

Equipment & Asset Management

• Maintain an accurate inventory of company laptops, tablets, cameras, phones, accessories, and other technology.
• Track employee equipment assignments, replacements, transfers, and returns.
• Coordinate equipment procurement and deployment for new employees and offices.
• Maintain software licenses, subscriptions, and user assignments.

GeoTab & Fleet Technology

• Administer GeoTab GPS tracking and vehicle technology.
• Support dash cameras and related fleet equipment.
• Review driver scorecards, GPS activity, vehicle utilization, and system alerts.
• Assist with geofence and vehicle-use audits.
• Troubleshoot fleet technology issues and coordinate repairs or vendor support.

WEX Fuel Card Administration

• Manage employee and vehicle fuel-card assignments.
• Monitor transactions and exceptions.
• Review irregular fuel-card activity.
• Coordinate card replacements, assignments, and account updates.
• Assist with fraud-prevention and spending controls.

Fleet Administration

• Coordinate with Enterprise Fleet Management and other vehicle vendors.
• Assist with vehicle ordering, delivery, transfers, registration tracking, maintenance coordination, and vehicle replacement.
• Maintain accurate vehicle records.
• Coordinate vehicle decals, equipment installation, and fleet technology setup.

Business Systems

• Support and administer platforms such as eFields/eFieldData and other company software.
• Assist employees with system access and troubleshooting.
• Support implementation of new technology and software.
• Help improve internal technology processes and workflows.

• 1+ years of hands-on IT support, help desk, desktop support, systems support, or similar experience preferred.
• Experience supporting Windows computers and Microsoft 365.
• Experience troubleshooting laptops, desktops, printers, mobile devices, and software.
• Familiarity with user-account administration, permissions, and employee onboarding/offboarding.
• Strong organizational and documentation skills.
• Ability to manage multiple requests and priorities.
• Strong communication and customer-service skills.
• Ability to work independently and take ownership of problems until they are resolved.
• Comfortable supporting both office employees and field personnel.
• Must be able to work full-time on-site in Delray Beach, Florida.

Preferred Experience

• Experience with any of the following is a plus but not required:
• Microsoft Entra ID / Azure AD
• Active Directory
• Microsoft Intune
• Mobile Device Management
• GeoTab
• WEX
• Enterprise Fleet Management
• GPS or vehicle telematics
• Dash cameras
• Fleet administration
• Asset-management systems
• eFields/eFieldData
• Ticketing systems
• Remote support applications
• Software-license administration

GeoTab, WEX, and fleet experience can be trained. Strong IT support and troubleshooting ability is more important.

What Success Looks Like

The right person will become the internal owner of day-to-day technology and fleet-system issues. Employees should know who to contact when they have an IT problem, need equipment, require system access, or experience an issue with company technology.

The successful candidate will be organized, responsive, technically capable, and comfortable following issues through to completion rather than simply forwarding them to someone else.

• 401(k)
• Dental insurance
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Pacifica Engineering Services is seeking a hands-on IT & Fleet Systems Administrator to manage day-to-day employee technology support, company equipment, software platforms, and fleet technology systems., Pacifica Engineering Services is a multidisciplinary engineering and construction services firm serving clients throughout Florida. With offices across the state and a growing team of professionals, Pacifica relies heavily on technology to support its field and office operations.

Your Growth Starts Here

This is more than just an administrative role - it’s a launchpad. We’re committed to helping you build a career path within our growing engineering firm. Whether you’re looking to expand your tech toolkit, get more involved with project support, or pursue further education, we support your growth.