Support Analyst

Are you the person people turn to when technology isn’t working the way it should? This Application Support Analyst opportunity is ideal for someone who enjoys troubleshooting, solving problems, and helping users get the most out of critical business applications. You’ll work closely with business users and technical teams to resolve issues, improve processes, and keep applications running smoothly in a role that combines technical problem-solving with strong business interaction., * Troubleshoot application issues and provide effective solutions

• Create data extracts, reports, and analyses for business needs.
• Track production issues and help maintain application reliability
• Support system upgrades while assisting and mentoring junior team members

• 8+ years of application or production support experience
• Strong SQL, UNIX, and troubleshooting skills
• Experience with complex, multi-module applications and root-cause analysis
• ITIL knowledge and experience with ITSM tools like ServiceNow or Remedy
• Willingness to provide 24/7 on-call support, including nights and weekends, on a rotating basis

Irvine Technology Corporation (ITC) connects top talent with exceptional opportunities in IT, Security, Engineering, and Design. From startups to Fortune 500s, we partner with leading companies nationwide. Our AI recruiter, Avery helps streamline the first step of your journey-so we can focus on what matters most: helping you grow. Join us. Let us ELEVATE your career!

Irvine Technology Corporation provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Irvine Technology Corporation complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities.