Senior 3rd Line Engineer - IT Solutions

Intellect

Greater London, UK

25 days ago

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Role details

Contract type

Permanent contract

Employment type

Full-time (> 32 hours)

Experience level

Expert

Compensation

£50,000.0 - £60,000.0

Working hours

Regular working hours

Job source

www.collegerecruiter.com

Tech stack

Active Directory Microsoft Azure Dynamic Host Configuration Protocol Domain Name System (DNS) Hyper-V Subnetting Virtual Private Networks (VPN) Windows Servers TCP/IP Virtual Local Area Networks Virtual Machines Cloud Platform System

+5 more

Computer Network Technologies Firewalls (Computer Science) Fortinet Veeam Vmware

Job description

An established IT Solutions Provider is seeking a Senior 3rd Line Engineer to play a key role in delivering advanced infrastructure support and project delivery across a diverse client base.
This role combines senior level technical escalation, infrastructure project ownership, and client facing solution delivery. You will work across complex environments supporting servers, virtualisation, networking, cloud platforms, and security technologies.
You will act as a technical leader within the engineering team while helping clients modernise and strengthen their IT environments., * Provide expert level 3rd line support across server infrastructure, networking, cloud platforms, and security systems.
Act as the primary escalation point for complex technical issues.
Lead infrastructure projects including server migrations, virtualisation deployments, Azure implementations, and network upgrades.
Design and deliver tailored IT solutions based on client needs.
Manage and support virtualised environments using Hyper V or VMware.
Support and maintain Microsoft Azure environments including virtual machines, identity, and storage.
Implement backup and disaster recovery solutions.
Maintain secure and resilient infrastructure across on premises and cloud environments.
Configure and manage firewalls and core networking technologies.
Work directly with clients to understand requirements and guide technical implementations.
Maintain documentation and provide recommendations for improvement.
Mentor junior engineers and support technical development within the team.
Support security best practice through implementation of endpoint protection and infrastructure hardening.

Requirements

Strong experience with Windows Server environments.
Advanced knowledge of Active Directory, DNS, DHCP, and Group Policy.
Hands on experience with Hyper V or VMware.
Experience working with Microsoft Azure including virtual machines, identity, and storage.
Backup and disaster recovery solutions such as Veeam, Cove, or Acronis.
Strong networking fundamentals including VLANs, subnetting, TCP IP, and VPNs.
Firewall experience with Fortinet, WatchGuard, Palo Alto, or similar platforms.
Experience with storage solutions such as Dell or Synology.
Knowledge of endpoint security tools such as Microsoft Defender or Sophos.
Experience delivering infrastructure projects including migrations and upgrades.
Background
Experience working within a Managed Service Provider or IT Solutions environment is highly desirable.