Graduate IT and AI Specialist

• Provide first-line IT support, troubleshooting hardware, software, network and user-access issues.
• Set up and maintain computers, laptops, peripherals and user accounts.
• Support the day-to-day use of business software and systems.
• Liaise with external IT providers and software suppliers when required.
• Identify opportunities to improve and automate business processes.
• Research and implement practical AI tools and automation solutions.
• Help colleagues adopt AI safely and effectively.
• Assist with software upgrades, testing and new system implementations.
• Support IT security, documentation and good technology practices.
• Work with teams across the business to understand their needs and deliver practical solutions.

• A degree or equivalent qualification in IT, Computer Science, AI, Software Engineering or a related subject.
• A genuine interest in IT, artificial intelligence and emerging technology.
• Good general IT and software knowledge.
• Strong problem-solving and analytical skills.
• The ability to learn new systems and technologies quickly.
• Good communication skills and a practical, hands-on approach.
• The ability to work independently and support colleagues confidently.

Desirable:

• Experience with Microsoft 365, Azure or other cloud platforms.
• Knowledge of AI tools, generative AI or automation platforms.
• Experience with Python, SQL, JavaScript or another programming language.
• Familiarity with APIs, system integrations, Power BI or business software.
• An understanding of cybersecurity fundamentals.

• The opportunity to work on real projects and develop your technical skills.
• Training and support to build your career.
• The chance to help shape how the business uses AI and technology.

If you’re excited by IT, AI, automation and solving real-world business problems, we’d love to hear from you.

Pay: £22,568.00-£26,437.00 per year