Technical Analyst

In this role, you will be responsible for providing technical analysis, implementation, operational, We strongly believe in providing our team members with great benefits, such as tuition reimbursement, commuter benefits, scholarship awards, professional development programs, university partnerships, referral and discount programs, appreciation events, wellness initiatives, and much more!

Acts is currently seeking qualified candidates for the position of Technical Analyst within our Information Technology (IT) Department.

In this role, you will be responsible for providing technical analysis, implementation, operational support, and maintenance across enterprise infrastructure, communications, end-user platforms, devices, and connected technologies. Works with Technology Services teams to deliver secure, reliable, standardized, and supportable solutions. Resolves routine and moderately complex issues, participates in projects, and provides practical technical support to stakeholders and service partners.

The ideal candidate will meet the following requirements:

• Associate degree in information technology, computer science, information systems, or a related technical discipline is preferred
• Equivalent combinations of education, technical training, certifications, and relevant experience may be considered
• Minimum of 1-3 years of experience supporting information technology, communications, networking, infrastructure, end-user devices, or related technology systems
• Entry-level or foundational industry certifications are preferred, such as CompTIA, Microsoft, Cisco, ITIL, cloud, security, audiovisual, wireless, or comparable technology credentials
• Must possess and maintain a valid driver’s license and be able to travel to company locations as required to support technology operations and end users

Team members are eligible for a generous benefit package including health benefits (medical, prescription, dental and vision), flexible spending accounts, life insurance, disability programs, 401(k) plan (with 4% company match after one year of employment), paid time off and holidays, and much more! Eligibility may vary based on status.

For more information or to apply, visit us at www.acts-jobs.org and join our Talent Network to receive e-mail alerts with new job opportunities that match your interests!

Acts is an equal opportunity employer that is committed to diversity and inclusion in the workplace. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, gender, gender identity or expression, sexual orientation, marital status, national origin, non-disqualifying disability, veteran status, or any other characteristic protected by law. Acts is committed to providing reasonable accommodations for candidates with disabilities in our hiring process.

Pay Range $67,898.00 - $83,499.00 / year. Starting rate will vary based on skills and experience.