Sr. Director, Technology & Systems

Point Foundation seeks a visionary, innovative, and experienced Sr. Director, Technology & Systems to build the technology foundation that will carry Point into its next chapter of growth. This is a rare opportunity to own technology end-to-end at a prominent national organization. The Sr. Director will set the multi-year roadmap, serve as Point’s internal authority on technology investment, and act as a trusted advisor and technical coach to leaders across Point’s Program and Development departments as they seek out the right technology to accelerate and streamline their work. This is also a chance to lead on AI: deciding where it genuinely creates capacity for a nimble team and bringing staff along, so new tools are actually adopted. For a leader who wants scope, real influence with the executive team, and a mission worth building for, this role offers all three.

Reports to: Chief Operating Officer - Kevin Wright

Status: Full-time, exempt

Supervises: Technology & Systems direct report(s); retained IT and technology vendors and consultants, Location: Remote position based in the greater Los Angeles area. Occasional in-person meetings and events require candidates to be located in, or willing to relocate to, the L.A. area. Relocation assistance available., Technology Strategy & Roadmap:

• Own Point’s technology roadmap and strategy, developing a multi-year plan that translates organizational growth goals into a coherent systems and infrastructure strategy.
• Serve as the internal authority on major technology decisions, investments, and implementations, bringing clear recommendations and trade-offs to the COO.
• Evaluate the current tech stack end-to-end and sequence investments to systems scale with the organization rather than accumulating one at a time.
• Manage the technology budget, allocating resources across vendors, licenses, staff, and projects with fiscal accountability.
• Establish and maintain organization-wide standards for how technology is evaluated, procured, and implemented.
• Report on technology performance, risk, and roadmap progress to senior leadership and the Board as needed.

Organizational Technology Strategy & Advisory:

• Advise Program Operations and Development Operations on data governance, CRM strategy, and cybersecurity, partnering with those directors to identify and implement the right tools for their needs.
• Establish organization-wide data standards, ensuring clean, consistent, and well-governed data across Program, Development, and Finance systems.
• Set cybersecurity policy and hold departments and vendors accountable to it, including training, access management, and incident response.

IT Vendor Management & Infrastructure:

• Own the relationship with Point’s retained IT vendor(s) and additional technology vendors, setting KPIs and holding them accountable for support, security, and value delivered.
• Lead RFP, selection, and contract negotiation processes for technology vendors, consultants, and platforms.
• Oversee day-to-day IT infrastructure and support - cloud collaboration environments, hardware, access, and business continuity - so a nimble staff is well supported.
• Continually evaluate the balance between in-house capability and external vendor support as the organization grows.

AI Adoption, Change Management & Team Leadership:

• Lead AI integration across the organization, identifying where AI tools can meaningfully improve efficiency - and where they should not be used.
• Lead the training and change management needed for staff to adopt AI tools effectively and responsibly, including usage policy and risk guardrails.
• Lead organizational change management for new systems and processes, ensuring tools and workflows are genuinely adopted across departments, not just implemented.
• Lead, coach, and develop direct report(s), building internal capacity so technology knowledge is not concentrated in a single person.
• Translate technical decisions into terms non-technical department leaders can act on and rally around.

• 8-10+ years in technology or systems leadership, including at least 3-5 years at a senior or director level owning technology strategy at a nonprofit or an organization going through significant growth or scaling.
• Demonstrated project management experience, running multi-stakeholder initiatives with competing timelines through to completion.
• Vendor and contract management experience, including running RFP processes for technology consultants and vendors.
• Experience with CRM platforms (Salesforce, Blackbaud, or equivalent) and cloud collaboration environments such as Microsoft 365.
• Hands-on experience evaluating and deploying AI tools in an organizational setting, including adoption, training, and risk.
• Proven ability to lead technology strategy cross-functionally, translating technical decisions into terms non-technical department leaders can act on and rally around.
• Working knowledge of data governance and cybersecurity policy, standards, and practice.
• Cross-functional leadership: able to manage up, down, and across a complex organization, and to manage internal staff and external vendors alike.
• Intellectual curiosity and drive to stay current on best-in-class technology and systems practices.
• Strong executive presence and verbal communication, including presenting to senior leadership and the Board.
• Highly organized and deadline-driven, managing multiple high-priority projects in a fast-paced environment.
• Discretion and sound judgment in handling sensitive organizational and constituent data.
• Passionate about Point’s mission and enthusiasm about communicating the organization’s philosophy, mission, and values.
• Commitment to advancing equity and inclusion in all areas of responsibility and across the organization.
• Preferred: experience with Claude or comparable AI platforms; experience managing and deploying enterprise-level software across an organization; and a security certification (such as CISSP) or project management certification (PMP).

• Ownership - sets ambitious goals, delivers against them and raises problems early.
• Learn & Adapt - commits to improvement through reflection and two-way feedback.
• Focus & Excellence - prioritizes deliberately so urgent and routine work both land.
• Trust & Belonging - cultivates positive working relationships tact and diplomacy.
• Collaborate for Scale & Growth - builds strong teams through guidance and coaching.

Compensation and Accommodations

Pay range: $165,000 - $190,000/year

Accommodations: we want the process to work for you. If you need an accommodation at any stage - application, screen, interview, or work sample - tell your recruiter. Accommodations are offered proactively and are honored at every later stage.

Point Foundation is the nation’s largest scholarship-granting organization for LGBTQ+ and ally students, supporting 1,250 scholars in the 2026-27 academic year. Point provides scholars with financial support, leadership and career development, and a lifelong community of students, alumni, and leaders in every field and industry.

Point’s mission is to support the educational aspirations of LGBTQ+ and ally students to become impactful leaders in their lives, careers, and communities. Point is proud to be a top-rated nonprofit by watchdog groups including Charity Navigator, GuideStar, and the Better Business Bureau.

We pursue excellence in all we do and are building for scale - growing the number of scholars we serve, expanding leadership and career development opportunities, and innovating on the systems and technology that let a nimble team reach further every year.