Sr Technical Lead (Support & Operations)

The Application Packaging Specialist is responsible for packaging, testing, and deploying software updates required for enterprise vulnerability remediation initiatives. The role focuses on ensuring application compatibility, minimizing business disruption, and enabling rapid deployment of security patches across the endpoint environment. The specialist works closely with application owners, desktop engineering teams, and cybersecurity stakeholders to accelerate vulnerability closure and improve overall endpoint security posture., * Package, test, and deploy software applications and security updates.

• Create and maintain MSI, MSIX, App-V, and other deployment packages.
• Perform application compatibility testing prior to broad deployment.
• Troubleshoot packaging and deployment issues affecting remediation activities.
• Collaborate with application owners and support teams to resolve installation barriers.
• Support software distribution through automated deployment tools.
• Maintain packaging standards, documentation, and release procedures.
• Contribute to reducing vulnerability remediation timelines through efficient packaging processes

• Microsoft Intune and Endpoint Manager
• SCCM/MECM Software Distribution
• PowerShell Scripting
• Windows Desktop Administration
• Software Deployment Automation
• Application Compatibility Testing
• Vulnerability Remediation Processes

Preferred Skills

• Windows 10/11 Administration
• Active Directory and Group Policy
• Security Patch Management
• CI/CD and Release Automation
• ITIL Foundation

Soft Skills

• Problem-solving and troubleshooting
• Stakeholder collaboration
• Documentation and process discipline
• Attention to detail