Solution Engineer
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Role details
Tech stack
Job description
Weâre hiring a Pre-Sales Solutions Engineer to act as the technical and security expert throughout the sales cycle. Youâll work directly with prospects, customers, and internal teams-product, engineering, and support-to translate product capabilities into solutions that meet customer needs, while helping drive secure, scalable outcomes.
What Youâll Do:
Pre-Sales Engagements: Serve as the technical and security expert in business development and sales meetings with prospects, customers, and partners. Lead discussions around the technical aspects of the product capabilities and deliver solutions aligned with customer needs. This includes a willingness to travel to prospect and client engagements, both domestically and internationally.
Technical Analysis & Documentation: Evaluate customer Requests for Information (RFIs), Requests for Proposals (RFPs), and due diligence documentation. Provide comprehensive technical documentation, business use cases, and technical analysis to support the sales team.
Collaboration Across Teams: Work closely with internal stakeholders such as product, engineering, R&D, DevOps, and support teams to resolve technical challenges and deliver optimal solutions to customers.
Act as an SME for API Integration: Provide subject-matter expertise on API system integrations, address technical aspects, and help customers navigate complex IT systems.
Lead Security sessions: complete security questionnaires to ensure compliance with customer requirements.
Lead Technical Presentations: Deliver clear and concise technical presentations, demonstrating the value of our products and ensuring the technology landscape is properly represented in sales engagements.
Requirements
Strong Technical Acumen: Leverage your knowledge in enterprise software, SaaS solutions, cloud technologies, and complex IT systems to drive technical pre-sales efforts and customer success.
Creative Problem Solving: Apply your curiosity and creativity to analyse customer needs and find innovative solutions that align with market requirements and technologies.
Collaboration and Communication: Utilise your excellent communication skills to engage with customers and internal teams, presenting technical information in a clear, customer-centric manner.
Adaptability and Flexibility: Remain adaptable to the ever-changing landscape of technology and customer needs, helping the business evolve with the market.
Industry Expertise: Familiarity with the InsurTech/FinTech sector will be key, helping you understand the specific needs of the industry and apply them in your role
Experience with AI and agentic AI tools: using your ability to leverage their rapid evolution to solve real world problems, enhance day-to-day tasks and deliver business outcomes
Youâll excel by:
Focusing on the art of the possible
Communicating with honesty, candour, and respect
Collaborating seamlessly with colleagues across the company
Being resourceful and creative
Acting with empathy
About the company
Earnix is the premier provider of mission-critical, cloud-based intelligent decisioning across pricing, rating, underwriting, and product personalization. These fully-integrated solutions provide ultra-fast ROI and are designed to transform how global insurers and banks are run by unlocking value across all facets of the business. Earnix has been innovating for insurers and banks since 2001 with customers in over 35 countries across six continents and offices in the Americas, Europe, Asia Pacific, and Israel
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