Equipment Support Technician

This is a varied and hands-on role responsible for the management, maintenance and control of company equipment and supplies. Working from our Birmingham Head Office, you will play a key role in ensuring equipment is available, maintained and accurately tracked to support operational requirements across the business.

The role combines equipment repair and maintenance with asset management responsibilities, including inventory control, equipment allocation, stock management, and supporting investigations into missing or unaccounted-for equipment., * Maintain accurate records of company equipment and assets using internal systems and databases

• Coordinate the allocation, recovery and redeployment of equipment across the UK and Ireland
• Diagnose, repair, test and maintain company hardware and operational equipment
• Conduct regular asset audits and inventory checks to ensure accuracy of equipment records
• Manage equipment storage locations and maintain organised and secure stock areas
• Monitor stock levels of equipment, components, consumables and supplies
• Support investigations into missing, damaged or unreturned equipment
• Produce reports relating to inventory accuracy, equipment availability and asset utilisation
• Identify opportunities to improve equipment control processes and asset management practices
• Provide support to operational teams regarding equipment-related queries

• Experience in equipment, inventory, asset management or stock control environments
• Experience diagnosing and repairing hardware, electronic or technical equipment
• Strong organisational skills with excellent attention to detail
• Comfortable working with databases, spreadsheets and reporting tools
• Ability to investigate issues, identify discrepancies and follow processes through to resolution
• Confident managing multiple priorities and meeting deadlines
• Strong communication and problem-solving skills
• Able to work independently while building effective working relationships across the business

Desirable

• Experience using asset management or inventory control systems
• Basic SQL or database knowledge
• Experience with soldering and component-level repairs
• First-line IT support experience
• Experience in a multi-site operational environment

• Competitive salary
• 25 days annual leave plus statutory bank holidays
• Private healthcare and dental care
• Life assurance (4 x annual salary)
• Company pension scheme with contributions matched up to 6%
• Group income protection
• Employee Assistance Programme
• Opportunities for professional development and career progression
• Free on-site parking

If you are looking for a varied technical role where you can combine equipment repair, asset management and operational support while making a real contribution to business performance, we would welcome your application.

RGIS is proud to be an Equal Opportunities Employer and welcomes applications from all backgrounds.

Pay: £30,000.00-£35,000.00 per year

Benefits:

• Company pension
• Free parking
• Life insurance
• Private dental insurance
• Private medical insurance