2nd Line Support Engineer - Managed Services

Millshill Recruitment Limited
Tamworth, UK
about 1 month ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Compensation
£30,000.0 - £35,000.0
Working hours
Regular working hours
Job source

Tech stack

Active Directory Microsoft Azure Backup Devices Dynamic Host Configuration Protocol Domain Name System (DNS) Windows Servers Virtualization Technology Wi-Fi Technology Office365 Firewalls (Computer Science) Information Technology

Requirements

As 2nd Line Support Engineer you will have a MSP / Services background and be able to demonstrate the ability to work in a customer focused fast paced IT Services environment. The 2nd Line Support Engineer will have a wide range of technical skills across Tech such as Windows Server, Azure, M365, Networking, Virtualisation, Active Directory, DNS, DHCP, Wi-Fi, Firewalls, BackUp, any industry certifications would also be a massive benefit.

Alongside your technical ability it is essential that you are an excellent communicator driven by outstanding customer service. This is a fast paced ticketed environment so the ability to stay calm under pressure and remain focused is essential.

About the company

My client is a well established IT Managed Services provider with offices across the UK specialising in the SME market. They are after a proven Managed Services 2nd Line Engineer to join a small team in their Tamworth office.

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