QAT Senior Analyst

Discover a career in your hands at HMRC. Whether you’re seeking purpose, growth, or a workplace that gives you a true sense of belonging, hear from some of our employees as they share their story about what it’s really like to work at HMRC., Joining HM Revenue & Customs as a Senior QAT Analyst, you will have the opportunity to take the lead in providing essential test support for updates, improvements, and development of both new and existing systems across various platforms and locations.

Your role will require using your technical expertise to support Project and Test teams.

Your responsibilities will include implementing DevOps principles and practices for developing Automated Testing, Operational Acceptance, and Performance Testing.

Additionally, you will play a vital role in improving team capabilities to introduce Continuous Integration/Continuous Delivery on different platforms., As a Senior QAT Analyst, you will lead test support for updates, enhancements, and development of both new and existing systems, across multiple platforms and locations. Utilising your technical expertise and knowledge you will provide support to Project and Test teams with responsibility for using DevOps principles and practices to develop Automated Testing, Operational Acceptance and Performance Testing. In addition, you will assist in developing the Team capabilities to introduce Continuous Integration/Continuous Delivery across a variety of platforms., Your responsibilities will include any or all the following disciplines across the full range of duties:

• Design, develop and maintain automated test frameworks and test suites across the Software Development Life Cycle (SDLC).
• Lead a team with a clear delivery focus, ensuring testing activities are aligned to project and service objectives.
• Manage the day-to-day planning, coordination and delivery of testing activities, providing oversight and guidance to testers.
• Develop and maintain Jira dashboards, quality metrics and key test reporting artefacts, including Test Execution Reports and Test Completion Reports, to monitor test progress, risks, issues and delivery performance.
• Support and enhance CI/CD pipelines, embedding automation and quality engineering practices throughout the software delivery process.
• Collaborate with developers, architects, business analysts, suppliers and stakeholders to resolve technical challenges and drive continuous improvement., We want to make sure no one is put at a disadvantage during our recruitment process. To assist you with this, we will reduce or remove any barriers where possible and provide additional support where appropriate., HMRC has a presence in every region of the UK. For more information on where you might be working, review this information on our locations.

The Civil Service values honesty and integrity and expects all candidates to abide by these principles. The evidence you provide in your application must relate to your own experiences.

Any instances of plagiarism or other forms of cheating will be investigated and, if proven, the relevant application(s) will be withdrawn from the process.

Recording of interviews is prohibited unless explicit agreement is sought in line with the UK General Data Protection Regulations.

Questions relating to an individual application must be emailed as detailed later in this advert.

Applicants who are successful at interview will be, as part of pre-employment screening, subject to a check on the Internal Fraud Database (IFD). This check will provide information about employees who have been dismissed for fraud or dishonesty offences. This check also applies to employees who resign or otherwise leave before being dismissed for fraud or dishonesty had their employment continued. Any applicant’s details held on the IFD will be refused employment.

A candidate is not eligible to apply for a role within the Civil Service if the application is made within a 5 year period following a dismissal for carrying out internal fraud against government.

New entrants will join on the minimum of the pay band.

Please note that, if you are applying for roles on a part-time basis, the salary agreed will be pro-rata, reflective of the working hours agreed within your contract.

If you experience accessibility problems with any attachments on this advert, please contact the email address in the ‘Contact point for applicants’ section.

For more Information for people applying for, or thinking of applying for, roles at HM Revenue and Customs, please see link: Working for HMRC: information for applicants - GOV.UK. Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a standard (or equivalent) criminal record check. Successful candidates must meet the security requirements before they can be appointed. The level of security needed is security check .

See our vetting charter . People working with government assets must complete baseline personnel security standard (opens in new window) checks., * UK nationals

• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

• Extensive hands-on experience designing, implementing and maintaining enterprise-scale automation testing frameworks, test strategies and quality assurance approaches across the full Software Development Life Cycle (SDLC), including requirements analysis, test planning and release assurance.
• Proven experience to provide technical leadership in quality engineering, influencing testing approaches, quality standards, risk-based testing and best practices across Agile, multi-disciplinary delivery teams, while communicating quality risks and recommendations to stakeholders.
• Extensive experience with automation and API testing tools such as Selenium, Cucumber, Postman, Bruno, SOAP UI and JMeter, with the ability to troubleshoot and resolve complex technical issues.
• Strong experience in defect management, quality reporting and test assurance, including triage, trend analysis and delivery performance metrics.
• Strong experience integrating automated testing within CI/CD pipelines and managing release, configuration and version control processes using tools such as GitLab Runner, Jenkins, Ansible, Puppet and Git, driving reliable software delivery, continuous improvement and automation adoption across large-scale delivery environments., * Experience of PVT, OAT and broader non-functional testing disciplines, including performance, accessibility and security testing.
• Experience of using Power BI to create dashboards, reports and visualisations to support quality assurance, testing metrics and management information.
• Experience producing Test Strategies, Test Plans and Test Completion Reports to support quality assurance and delivery governance
• Knowledge or practical experience of Artificial Intelligence (AI) tools and technologies, including their application within software delivery, test analysis, defect management or reporting.
• A validated technical background demonstrated through relevant skills, industry experience and/or recognised qualifications (e.g. ISEB, ISTQB, Computer Science), including experience with test automation, API testing and modern software delivery tooling.
• Experience in line management, managing teams, mentoring staff and assuring supplier or third-party delivery., Customer facing roles in HMRC require the ability to converse at ease with members of the public and provide advice in accurate spoken English and/or Welsh where required. Where this is an essential requirement, this will be tested as part of the selection process.

Alongside your salary of £45,544, HM Revenue and Customs contributes £13,194 towards you being a member of the Civil Service Defined Benefit Pension scheme. Find out what benefits a Civil Service Pension provides .

HMRC operates both Flexible and Hybrid Working policies, allowing you to balance your work and personal commitments. We welcome applications from those who need to work a more flexible arrangement and will agree to requests where possible, considering our operational and customer service needs.

We offer a generous leave allowance, starting at 25 days and increasing by a day for every year of qualifying service up to a maximum of 30 days.

• Pension - We make contributions to our colleagues’ Alpha pension equal to at least 28.97% of their salary.
• Family friendly policies.
• Personal support.
• Coaching and development.

HMRC is an office-based organisation, and colleagues are expected to spend 60% of their working time in the office. Our offices provide opportunity for interaction, collaboration which aids learning and development and a sense of community. Where the role allows it, and where the home environment is suitable, colleagues can work from home for up to 2 days a week, averaged over a calendar month (or a proportionate amount of time for colleagues who work less than full time)., Appointment to the Civil Service is governed by the Civil Service Commission’s Recruitment Principles. You have the right to complain if you feel there has been a breach of the Recruitment Principles. In the first instance, you should raise the matter directly via ubsrecruitmentcomplaints@hmrc.gov.uk. Please note that we do not accept complaints or appeals regarding scoring of outcomes of campaigns, unless candidates can provide clear evidence that the campaign did not follow the Recruitment Principles. If you are not satisfied with the response, you may bring your complaint to the Commission. For further information on bringing a complaint to the Civil Service Commission please visit their website.