Student Systems Analyst

We are seeking a Student Systems Analyst to join our Student Records team within the Directorate of Student and Academic Services (SaAS), supporting the effective delivery and development of the University’s student record services.

In this role, you will contribute to the configuration, development and maintenance of the University’s student record system (SITS: Vision), with a particular focus on assessment, progression, awards and curriculum. You will work closely with Programme Administration and colleagues across the University to ensure student records and systems accurately reflect academic regulations and support an effective student experience.

This is an excellent opportunity for someone with experience of student records, systems administration or business and systems analysis to develop their expertise in a complex higher education environment., * Support the design, configuration, testing, deployment and maintenance of assessment patterns, mark schemes, progression rules and award rules within SITS: Vision.

• Work closely with Programme Administration to support the annual assessment, progression and awards cycle, providing expert advice, troubleshooting and systems support.
• Interpret University assessment, progression and award regulations and ensure student systems remain compliant with current requirements.
• Undertake business and systems analysis to assess the impact of changes to academic regulations, processes and requirements.
• Develop and support reporting to monitor the quality and accuracy of student record processes relating to assessment, progression and awards.
• Identify and implement opportunities to improve business processes through enhancements to student systems, while contributing to system maintenance, upgrades, testing, documentation and training materials.

• Educated to first degree level or able to demonstrate equivalent professional qualifications, skills and experience.
• Experience of systems management and student records, preferably including experience of SITS:Vision.
• Experience of interpreting and applying complex regulations and requirements.
• Experience of requirements gathering, business analysis or systems analysis.
• Strong analytical skills, with excellent attention to detail and accuracy.
• Ability to learn new processes, systems and data structures quickly and apply this knowledge effectively.
• Excellent communication and stakeholder engagement skills, with the ability to explain complex technical information clearly to non-technical colleagues.
• Strong organisational skills, with the ability to work independently, prioritise a varied workload and meet tight deadlines.
• A flexible and solutions-focused approach, with the ability to respond effectively to operational issues and changing priorities.
• Knowledge and understanding of current issues and challenges facing the higher education sector.

Desirable Requirements

• Experience of SITS:Vision syntax and system tools.
• Experience of working with academic regulations within a higher education environment.

Further Information

If you are interested in using your systems and analytical skills to support the University’s student records and make a direct contribution to the student experience, we would love to hear from you.

Why work for us

• Work-life balance - Generous leave and hybrid working (role dependent).
• Career development - Opportunities to grow, develop and progress your career.
• Reward and wellbeing - Competitive pay, pension, wellbeing support and staff benefits.
• Inclusive culture - A supportive, diverse environment where everyone belongs.

At Birmingham City University, we are a diverse and inclusive learning community of over 31,400 students from more than 120 countries. We aim to become an exemplar anchor institution, creating and sharing knowledge for a better and more inclusive society. We are committed to providing a transformational educational experience, supporting world-class research, and fostering a collaborative and supportive working environment for our staff.

Recognised as one of the UK’s Top 250 employers (Financial Times & Statista), we pride ourselves on being a place where colleagues feel valued, supported, and able to grow their careers while contributing to the success of our students and communities.

Our student demographic reflects the rich cultural and ethnic diversity of Birmingham itself, with a significant proportion of students from minoritised ethnic backgrounds and the majority of our home students coming from the West Midlands. This diversity is a strength, and it calls for a workforce that is equipped to challenge deficit narratives and thinking - those assumptions that position students from underrepresented groups as lacking rather than recognising their assets, strengths and potential.

By embracing this perspective, we aim to create an environment where all students and colleagues can thrive, and where our work contributes positively to the social, cultural and economic life of Birmingham and beyond.