Senior System Analyst

Edinburgh Napier University
Edinburgh, UK
25 days ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience level
Expert
Working hours
Regular working hours

Tech stack

Information Systems Microsoft Dynamics CRM PRINCE2

Job description

Working as part of a strong, welcoming and supportive team, you will have the opportunity to use your experience to support the maintenance and development of some of the university’s core student systems which underpin the business processes associated with the student lifecycle from application to graduation., * Understand the requirements of the business to design and build appropriate solutions (including interfaces and workflows) that optimise the scope of the student record ensuring that, where possible, processes are simplified and consistent across the organisation and effectively support all end-user communities

  • Support the use and integration of the student systems within academic and central support departments.
  • Create process models of business activities and analysing their performance as-is and to-be models.
  • Develop and maintain an expert knowledge of the student-related systems managed by the team, how they support the associated business processes and how they relate to other university systems.

Requirements

We are looking for a talented Analyst with strong technical knowledge who has experience of Higher Education systems, such as Student Records systems (Tribal SITS preferably) Client Relationship Management (MS Dynamics) or Timetabling (TechnologyOne) would be advantageous., * Knowledge of PRINCE2 Practitioner or, ITIL Practitioner, or any recognised repeatable project management methodology.

  • Experience of using SITS or similar student record system, including a good understanding of the principles that govern the system.
  • Experience developing/configuring a student records system or equivalent complex information system: e:Vision architecture, SRL, Tasking & Vista skills.
  • Experience of gathering and interpreting complex requirements and leading the review and redesign of business processes and supporting systems.
  • Knowledge of quality assurance processes and development of test requirements, scenarios and scripts.

Benefits & conditions

At ENU, we offer a great working environment where we support ambition, recognise achievement, and offer other excellent benefits including:

  • Hybrid working and flexible working opportunities
  • Minimum of 41 days annual leave (including 10 fixed holidays)
  • A generous pension scheme (employer contribution of 17.6%)
  • 35 hours per week
  • Nationally agreed pay increases each year
  • Various learning and development opportunities
  • Discounted access to onsite and local gym facilities and a wide range of other staff discounts

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