Infor Global System Administrator

• Owning and administering the global Infor ERP platform, including Infor CloudSuite A&D (LN/WFM/HCM/XM/EPM/OS/RPA), ensuring system stability, performance, security, availability and governance.
• Leading and managing the Infor Centre of Competence, coordinating internal resources, key users, technical teams and external implementation and support partners.
• Providing global ownership of Infor application support and system administration.
• Managing incident, problem, service request and change management across the organisation.
• Managing the full Infor system lifecycle, including releases, upgrades, patches, enhancements, configuration, optimisation and new functionality.
• Establishing and maintaining effective system governance, standards, processes and controls across the global Infor environment.
• Managing and coordinating integrations between Infor and other enterprise applications, ensuring reliability, data integrity and appropriate technical governance.
• Maintaining the Infor application roadmap and ensuring system evolution and investment remain aligned with business strategy and digital transformation objectives.
• Working with global business stakeholders and process owners to identify opportunities for business process improvement, system optimisation, automation and enhanced user experience.
• Ensuring effective global service delivery, change management, release management and user adoption across the organisation.
• Managing relationships with Infor and third-party service providers, ensuring appropriate service levels, performance, issue resolution and value for money.
• Leading cross-functional teams and coordinating priorities, resources, budgets, risks and delivery across the global Infor landscape.
• Ensuring documentation, knowledge management, system procedures and technical and functional standards are maintained and continuously improved.
• Monitoring system performance, capacity, security and operational risks, taking proactive action to ensure the continued reliability and scalability of the platform.
• Supporting future deployments, enhancements, acquisitions, organisational changes and business transformation initiatives requiring changes to the global Infor environment.

• Proven experience administering and managing a global Infor ERP platform, preferably Infor CloudSuite A&D or Infor CloudSuite.
• Strong technical and functional knowledge of the Infor platform, including system administration, configuration, security, integrations, releases, upgrades, troubleshooting and optimisation.
• Experience establishing or managing an ERP Centre of Competence or Centre of Excellence, including coordinating internal teams and external service providers.
• Experience managing global application support operations, third-party providers, vendors and service-level agreements.
• Strong understanding of ERP governance, IT service management, change management, release management and continuous improvement.
• Strong stakeholder management and communication skills, with the ability to engage effectively with business stakeholders, process owners, IT teams, senior management and external partners.
• Ability to translate business requirements into sustainable and effective solutions within the Infor environment.
• Experience working within a multinational manufacturing organisation is highly desirable, preferably within the aerospace or industrial manufacturing sector.
• Experience managing ERP platforms following Go-Live, with a strong focus on operational stability, continuous improvement and long-term system evolution.
• Strong leadership and people management skills.
• Excellent operational and service management experience.
• Strong strategic thinking combined with the ability to deliver operationally.
• Strong stakeholder and vendor management skills.
• Excellent analytical thinking and problem-solving abilities.
• Ability to manage priorities across a complex global environment.
• Strong communication and influencing skills.
• Strong customer focus and ability to collaborate effectively across global teams.
• High level of ownership, accountability and proactive risk management.

AMLR are looking for an experienced Infor Global System Administrator to join a leading aerospace manufacturer with a global operation. This is an excellent opportunity for an experienced ERP professional to take global ownership of the Infor CloudSuite A&D platform, ensuring system stability, performance, security, service quality and continuous improvement across the organisation.