IT Field Engineer - Nationwide

AWC STAFF SERVICES LTD
Warwick, UK
18 days ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Compensation
£28,000.0 - £30,000.0
Working hours
Regular working hours
Languages
English
Job source

Tech stack

Microsoft Windows Active Directory Dynamic Host Configuration Protocol Domain Name System (DNS) Network Troubleshooting Microsoft Software Windows Servers Networking Basics Wi-Fi Technology Gsuite Network Server Cisco

Job description

  • Visiting schools across England to provide onsite IT support, maintenance, and installation
  • Diagnosing and resolving hardware, software, and network issues on-site
  • Supporting and maintaining school infrastructure (Wi-Fi, servers, switches, cabling)
  • Assisting in project work (e.g. network upgrades, new school setups, cloud migrations)
  • Building strong, trusted relationships with school staff, from IT co-ordinators to headteachers
  • Collaborating with our internal service desk and project teams to ensure a joined-up experience
  • Keeping accurate documentation and logs via our service systems

Requirements

  • Previous experience in a field-based IT support or infrastructure role
  • Confident with Windows Server, Active Directory, networking fundamentals (DNS, DHCP, etc.)
  • Comfortable working independently
  • A great communicator who can explain tech in plain English
  • Enthusiastic about supporting schools and improving education through tech
  • Full UK driving licence
  • Willingness to travel nationwide
  • Knowledge of cloud platforms (Microsoft 365, Google Workspace), and AV setups
  • Any relevant certifications (CompTIA, Microsoft, Cisco, etc.)

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