1st Line Support Analyst

Spectrum IT Recruitment
Fareham, UK
23 days ago
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Role details

Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience required
1 year minimum
Compensation
£28,000.0 - £30,000.0
Working hours
Regular working hours
Job source

Tech stack

Microsoft Windows Active Directory VoIP Business Systems Windows Servers Networking Basics Azure Active Directory User Accounts

Job description

We’re looking for a 1st Line IT Support Engineer to join a small, friendly IT team, providing day-to-day technical support to users across the business., * Provide 1st line support across hardware, software, Microsoft 365 and user accounts

  • Troubleshoot and resolve IT issues, escalating more complex problems where required
  • Set up equipment, onboard users and provide general technical support

Requirements

  • Previous experience in a 1st line / service desk / IT support role
  • Good knowledge of Windows 10/11 and Microsoft 365
  • Strong communication and problem-solving skills

Desirable

  • Active Directory / Azure AD
  • Basic networking knowledge
  • Experience with VoIP, hardware or business systems, * 1st line
  • active directory
  • it support
  • windows server
  • exchange
  • first line
  • o365

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