1st Line Support Analyst
Spectrum IT Recruitment
Fareham, UK
23 days ago
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Role details
Contract type
Permanent contract
Employment type
Full-time (> 32 hours)
Experience required
1 year minimum
Compensation
£28,000.0 - £30,000.0
Working hours
Regular working hours
Job source
Tech stack
Microsoft Windows
Active Directory
VoIP
Business Systems
Windows Servers
Networking Basics
Azure Active Directory
User Accounts
Job description
We’re looking for a 1st Line IT Support Engineer to join a small, friendly IT team, providing day-to-day technical support to users across the business., * Provide 1st line support across hardware, software, Microsoft 365 and user accounts
- Troubleshoot and resolve IT issues, escalating more complex problems where required
- Set up equipment, onboard users and provide general technical support
Requirements
- Previous experience in a 1st line / service desk / IT support role
- Good knowledge of Windows 10/11 and Microsoft 365
- Strong communication and problem-solving skills
Desirable
- Active Directory / Azure AD
- Basic networking knowledge
- Experience with VoIP, hardware or business systems, * 1st line
- active directory
- it support
- windows server
- exchange
- first line
- o365
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- Open in Claude
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