IT Systems Administrator-Level 2

This role is responsible for the installation, configuration, and maintenance of computing infrastructure, operating systems, and middleware products across various platforms. The position supports 24x7 business processes by ensuring optimal performance, implementing cybersecurity measures, and enhancing operational efficiency through automation. The successful candidate will work in a highly controlled environment, managing multiple priorities and providing hands-on support as needed., * Provide daily operational and technical support for NAMS and Asset Suite 9.

• Troubleshoot application, infrastructure, database connectivity, interface, printing, and user-access issues.
• Respond to incidents, service requests, and application alerts according to service-level expectations.
• Support system startups, shutdowns, failovers, disaster recovery exercises, and planned maintenance activities.
• Coordinate issue resolution across application, infrastructure, database, cybersecurity, networking, and vendor support teams.
• Perform application health checks and identify potential availability or performance concerns.
• Assist with user provisioning, access reviews, role assignments, and security-related support activities.
• Develop and maintain operational procedures, troubleshooting guides, and knowledge articles.
• Identify opportunities to automate manual processes using tools such as Ansible, PowerShell, or other approved automation platforms.
• Follow all applicable cybersecurity, change-management, regulatory, safety, and site-access requirements.
• Participate in an on-call or after-hours support rotation when required.

Education: A bachelor’s degree in Computer Science, Information Technology, or a related field is required.

Experience: 6-10 years of experience managing IT infrastructure, enterprise IT systems, and cloud-based solutions is required.

Technical Skills: Experience with Active Directory, Azure AD, VMware, and developing automation scripts using PowerShell, Python, or Bash.

Preferred Qualifications

• Experience with cloud technologies such as AWS or Azure.
• Knowledge of virtualization and DevOps methodologies.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

Everforth Apex uses a virtual recruiter as part of the application process. Click for more details. By applying for this job, you agree to receive calls, AI-generated calls, text messages, or emails from Everforth Apex and its affiliates, and contracted partners. Frequency varies for text messages. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages. You can reply STOP to cancel and HELP for help. You can access our privacy policy at