Tier III Microsoft 365 Systems Administrator

We are seeking a Tier III Microsoft 365 Systems Administrator to join a highly collaborative infrastructure team. This role supports both day-to-day operations and strategic projects, requiring a hands-on Microsoft administrator with deep expertise in Active Directory, Microsoft 365, and Microsoft Entra ID. The ideal candidate can thrive in a fast-paced environment while balancing operational support with automation and modernization initiatives., * Administer and support Microsoft 365 services, including Exchange Online, Microsoft Entra ID (Azure AD), and Microsoft Administration platforms.

• Manage and maintain Active Directory 2016 environments, including user/group administration, OUs, GPOs, and mailboxes.
• Support identity lifecycle management, including onboarding, offboarding, access provisioning, and account governance.
• Serve as a Tier III escalation point for complex Microsoft infrastructure issues, working through ServiceNow queues.
• Design, develop, and maintain advanced PowerShell automation solutions to improve operational efficiency.
• Automate repetitive tasks such as user provisioning, group management, mailbox administration, and reporting.
• Participate in infrastructure modernization projects, including migrations, upgrades, and process improvement efforts.
• Create technical documentation, procedures, and operational runbooks.

• Bachelor’s Degree in Information Technology, Computer Science, or a related field.
• 5+ years of overall IT infrastructure experience.
• A minimum of 2-3 years of recent Systems Administrator experience.
• Strong administration experience with Active Directory 2016+, Microsoft Entra ID, Microsoft 365, and Exchange Online.
• Advanced PowerShell scripting experience with the ability to build complex automation solutions.
• Hands-on experience with security groups, shared mailboxes, RBAC, and identity administration.
• Experience working with ServiceNow for incidents, requests, and operational support.
• Strong troubleshooting, documentation, and communication skills.

Preferred Qualifications

• Experience within a regulated industry such as Financial Services, Healthcare, Insurance, Utilities, or Government.
• Experience with Microsoft security and compliance tools.
• Exposure to automation frameworks, APIs, and infrastructure scripting.
• Experience supporting hybrid Microsoft environments.
• Microsoft certifications are highly preferred.

Everforth Apex is a world-class IT services company that serves thousands of clients across the globe. When you join Everforth Apex, you become part of a team that values innovation, collaboration, and continuous learning. We offer quality career resources, training, certifications, development opportunities, and a comprehensive benefits package. Our commitment to excellence is reflected in many awards, including ClearlyRateds Best of Staffing in Talent Satisfaction in the United States and Great Place to Work in the United Kingdom and Mexico.

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