Product Owner API

As Product Owner, you will support the delivery and ongoing development of Accredit’s product roadmap. The role is split focus between new features and functionalities and a particular focus on APIs and integrations, data flows, and system-to-system workflows.

The role is responsible for taking business, client, operational, and technical needs and turning them into clear product requirements, user stories, acceptance criteria, process flows, and supporting documentation. This will help ensure that development teams understand what needs to be built, why it matters, and how it should behave., Product Strategy & Roadmap Support

• Working closely with the Product Team to support the delivery of the product roadmap and agreed product priorities.
• Gathering feedback from users, clients, support teams, and internal stakeholders to help identify future improvements.
• Keeping up to date with product ownership, SaaS, UX, and technology best practices.

Requirements Analysis & Discovery

• Owning and managing product requirements from initial discovery through to development, testing, release, and post-release review.
• Working with internal stakeholders and clients to understand business needs, operational challenges, and product improvement opportunities.
• Assessing new requirements against existing product functionality, workflows, user experience, configuration, permissions, and database structure.
• Translating business requirements into clear, structured user stories, acceptance criteria, and supporting documentation for development teams.

Backlog Management & Agile Delivery

• Managing and maintaining the product backlog for your work items, ensuring items are clearly defined, prioritised, and ready for development.
• Supporting planning and refinement sessions with developers, QA, and product team members to ensure requirements are understood and delivery risks are identified early.

Testing & Quality Assurance

• Working alongside the Quality Assurance team to ensure delivered functionality meets agreed requirements and acceptance criteria.
• Supporting User Acceptance Testing (UAT) activity, including preparing UAT documentation, reviewing feedback, and confirming expected behaviour.

Process Design & Documentation

• Creating diagrams, workflows, process maps, and supporting materials to clearly explain current and proposed product behaviour.
• Supporting the creation and upkeep of system user guides, product documentation, and other user-facing materials.

Release & Change Management

• Helping to manage product releases by supporting release notes, internal communications, training materials, and handover documentation.
• Working with client-facing teams to ensure new features and changes are clearly understood before they are released to customers.

Governance, Security & Compliance

• Assisting in ensuring that product changes comply with the company’s security, data protection, and information policies.

The ideal candidate enjoys working across business, product, technology, and customer teams. You should be comfortable gathering and managing requirements, asking the right questions, analysing details, and helping turn ideas into successful product deliveries.

While you don’t need to be highly technical, you should be confident discussing software features, understanding how systems work, and collaborating with developers and QA teams to ensure solutions meet business needs.

You should also be comfortable working with APIs and system integrations. Although engineering experience isn’t required, you should understand how different systems connect, be able to discuss data flows and processes, and translate integration requirements into clear, actionable product requirements.

You will have:

• Strong analytical and problem-solving skills.
• Strong organisational skills and the ability to manage multiple priorities.
• High attention to detail.
• Ability to turn complex requirements into clear, structured product documentation.
• Confident working with technical and non-technical stakeholders.
• Practical understanding of product ownership, agile delivery, and backlog management.
• Ability to challenge requirements constructively and focus on delivering the best outcome for users and the business.
• Comfortable working in a fast-paced SaaS environment.
• Ability to document API and integration requirements clearly for development and QA teams.
• Able to balance client-specific integration needs with scalable product thinking.

Desirable Experience

• Experience working with APIs, integrations, middleware, data exchange, or system-to-system workflows.
• Understanding of REST APIs, webhooks, authentication concepts, error handling, and integration monitoring.
• Experience documenting data mappings, field requirements, integration rules, and business logic.
• Familiarity with tools such as Azure DevOps, Postman, Swagger, Lucidchart, or similar.

Pulled from the full job description

• Flexitime
• Childcare
• Sick pay
• Work from home
• Enhanced maternity leave

At Accredit Solutions, we empower operational and security leaders to run venues and events with complete efficiency and control.

Our platform powers accreditation for some of the world’s most recognised organisations - from Premier League clubs to the National Football League, as well as global summits, stadiums, and major music festivals.