Senior SRE (AWS)

• Use technologies such as Terraform and Kubernetes to provision and configure servers and networks and automate application lifecycles
• Use Datadog and other observability tools to monitor application performance
• Implement new ways of working and help shape how we respond to and recover from incidents
• Take ownership of incident resolution
• Improve reliability metrics, including MTTR, incident frequency, and on-call toil, by evaluating incidents
• Participate in an on-call rota and respond to incidents during scheduled periods
• Identify automation opportunities and implement changes that improve reliability

Technologies:

• AI
• AWS
• Azure
• Cloud
• Datadog
• DevOps
• Grafana
• Support
• Kubernetes
• Linux
• Prometheus
• Terraform
• Windows

• Previous experience as a Site Reliability Engineer or in a similar cloud, infrastructure, DevOps, or platform engineering role in a customer-facing environment, such as SaaS or MSP
• Strong hands-on experience with AWS and on-premise virtual machines
• Experience with Infrastructure as Code, such as Terraform; container orchestration, such as Kubernetes; and monitoring and observability tools such as Prometheus, Grafana, Datadog, or Azure Monitor
• Ability to implement processes and tools and support adoption of new ways of working across development and support teams
• Ability to communicate with internal teams and external customers
• Networking skills across cloud and on-premise environments
• Windows or Linux systems administration skills; Linux preferred
• Previous use of AI tools to improve efficiency