Working Student in Technical Support (all genders)

Kickstart your IT career at Text Control while you’re still in school. As a Working Student in Technical Support, you will provide technical support via email, chat, and phone; reproduce issues; and collaborate with development teams. This position is perfect for students in computer science or similar fields. Programming skills are helpful, but beginners are welcome! We offer flexible hours, a relaxed atmosphere, and long-term opportunities, including the option to write your dissertation with us., * Provide technical support for our products via email, live chat and in phone calls.

• Reproduce issues and discuss them with development teams.
• Contribute to the product development based on issues and requests.

• Enrolled student in computer science, physics, mathematics or a similar field.
• Good English oral/written communication skills.
• Programming skills in C#, JavaScript, Angular or any other framework and language (beginners are welcome!).
• Self-motivated, inquisitive and persistent.
• You enjoy working in small, dedicated teams.

• Long-term activities with the option to write your dissertation with us and then start working with us.
• Development of cross-functional skills.
• Flexible working hours.
• Open and creative atmosphere.
• Open communication and short decision-making processes.
• Company fitness.
• Events.

Text Control specializes in the development of software components for document processing. With locations in Charlotte (North Carolina), USA and Bremen, Germany, we serve our customers worldwide. Our components have been deployed millions of times with software installations and are in daily use. Digital transformation is changing all processes in the business environment. In almost every business process documents are created, shared or archived. Our technologies help integrate these document processes into client, web and cloud applications.