Staff Software Engineer

The Manage Content team owns the solutions for client and shopper communication, managing the connection between brands and retailers, and ensuring reviews and questions can be responded to and answered quickly and thoroughly to improve brand loyalty through great customer service.

As a Staff Engineer seeking to join this team, you will be responsible for helping design, develop, deliver and own a range of solutions to help extend Bazaarvoice’s Client experience portfolio., + Cloud & Architecture: Deep expertise in cloud architectural patterns - microservices, serverless, streaming, CI/CD, data management, security, and observability. Own architectural decisions across one or more products, from design through delivery. *

• Code & Operational Excellence: Champion clean, secure, and high-performing code. Lead troubleshooting with deep insight into runtime health, logging, and platform observability. *

• Execution & Innovation: Proactively drive continuous improvement, evangelise best practices, and turn technical ideas into production-ready execution. *

• Agentic AI Leadership: Stay at the forefront of agentic AI, design and advocate for AI-driven workflows that augment engineering productivity and unlock new product capabilities, while ensuring responsible adoption across the team., + Team Leadership & Mentorship: Coach and mentor engineers technically and professionally. Drive team refinement, share knowledge broadly, and act as a cultural multiplier. *

• Strategic Execution: Balance hands-on technical contributions with strategic guidance. Collaborate across portfolios to deliver high-value software aligned with long-term business goals.

• You solve engineering challenges not only for yourself, you look for repeatable patterns and implement solutions which impact your peers *

• While you love independence, you care about working in a passionate team

At Bazaarvoice, we value strong engineering fundamentals over narrow technical specialisation. Curiosity and adaptability matter more than familiarity with any specific tool. However for context, here’s the Managed Content team’s current tech stack:

Backend/API: Java,

Frontend/BFFE: React, Node js, TypeScript, Express

Platform, CI/CD: AWS, Terraform, EKS, Docker, GitHub Actions

Observability and support tooling:Datadog, Logz.io, PagerDuty, CloudWatch, Sentry, FullStory, Why join Bazaarvoice? Customer is key We see our own success through our customers’ outcomes. We approach every situation with a customer first mindset. Transparency & Integrity Builds Trust We believe in the power of authentic feedback because it’s in our DNA. We do the right thing when faced with hard choices. Transparency and trust accelerate our collective performance. Passionate Pursuit of Performance Our energy is contagious, because we hire for passion, drive & curiosity. We love what we do, and because we’re laser focused on our mission. Innovation over Imitation We seek to innovate as we are not content with the status quo. We embrace agility and experimentation as an advantage. Stronger Together We bring our whole selves to the mission and find value in diverse perspectives. We champion what’s best for Bazaarvoice before individuals or teams. As a stronger company we build a stronger community. Want to see our culture in action? Explore our global Linkedin Life Page, Life at Bazaarvoice to see the bigger picture, or visit our EMEA Life Page to meet our regional teams and see what life is like in our local offices. Commitment to diversity and inclusion Bazaarvoice provides equal employment opportunities (EEO) to all team members and applicants according to their experience, talent, and qualifications for the job without regard to race, color, national origin, religion, age, disability, sex (including pregnancy, gender stereotyping, and marital status), sexual orientation, gender identity, genetic information, military/veteran status, or any other category protected by federal, state, or local law in every location in which the company has facilities. Bazaarvoice believes that diversity and an inclusive company culture are key drivers of creativity, innovation and performance. Furthermore, a diverse workforce and the maintenance of an atmosphere that welcomes versatile perspectives will enhance our ability to fulfill our vision of creating the world’s smartest network of consumers, brands, and retailers. Please note: The successful candidate will be required to undergo a basic AccessNI check prior to starting.