Network Engineer - MSP

We’re looking for a Network Engineer to play a key role within our Managed Services team, working alongside experienced professionals to help design, stabilize, and support complex client environments across central Minnesota. You’ll contribute to a range of IT projects, collaborate with a solid team, and help deliver the kind of service that keeps clients with us long term.

This is a hybrid, full-time role based out of our Willmar or Saint Cloud office, with a mix of remote work and client site visits throughout the region.

What You’ll Do

• Collaborate with the service desk and network engineering teams to resolve complex networking issues
• Provide onsite and remote support to clients across highly diverse environments
• Monitor, manage, and maintain client systems using RMM tools
• Install, configure, troubleshoot, and resolve network, server, and end-user issues
• Communicate project updates and issue status to clients and internal teams via PSA tools, documentation, email, and phone
• Collaborate with third-party vendors to expedite issue resolution
• Manage and document service tickets with accurate time entry
• Participate in an after-hours on-call rotation (approximately 1 week every 5-6 weeks)
• Adhere to company policies, procedures, and security best practices

• 3+ years of Network Engineering experience in a Managed Service Provider environment
• 5+ years of combined IT field experience (network engineering, service desk, field technician, or similar)
• Solid experience with networking fundamentals: firewalls, switches, network protocols, and VPN
• Working knowledge of Microsoft Active Directory and/or Azure administration
• Experience with backup and disaster recovery monitoring
• Experience supporting Microsoft Server 2016-2022 environments
• Knowledge of cybersecurity incident response and best practices
• Strong troubleshooting, organizational, and communication skills
• Valid driver’s license, reliable transportation, and a clean driving record
• Ability to pass a drug test and CJIS authorization requirements

Nice to Have

• Experience with SonicWall, Fortinet, and/or Ubiquiti networking equipment
• Familiarity with Datto and Slide for backup and disaster recovery
• Experience with ConnectWise (PSA) and IT Glue (documentation)
• Virtualization experience, * MSP / Managed Service Provider: 3 years (Required)
• Firewall administration (SonicWall, Fortinet, or FortiGate): 2 years (Required)
• Microsoft Active Directory & Entra ID (Azure AD): 2 years (Required)
• Windows Server administration (2016 or newer): 2 years (Required)
• Backup & Disaster Recovery (Datto or similar): 2 years (Required)
• Virtualization (VMware ESXi or Hyper-V): 2 years (Required)

Work Location: Hybrid remote in Willmar, MN 56201

Sales commission opportunities, cell phone and vehicle reimbursements, educational development and certification reimbursements, insurance, company-matched retirement, and more.

About Coordinated Business Systems

For over 40 years, Coordinated Business Systems has empowered companies across Minnesota and Western Wisconsin with cutting-edge business solutions. We specialize in Managed Print Services (MPS), Managed Network Services (IT/MSP), Voice/UCaaS, Document Management, and office technology. Our commitment to innovation and customer success fuels our continued growth.

We’re proud to be locally owned and operated, with a strong belief in work-life balance, employee development, and doing the right thing-every time.

Coordinated Business Systems Inc. is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Pay: $65,000.00 - $85,000.00 per year, * 401(k)

• 401(k) matching
• Dental insurance
• Employee assistance program
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Retirement plan
• Vision insurance