Product Owner

As Product Owner, you will be helping to translate business strategy into a technical roadmap in collaboration with leaders across the business. Joining an existing team of Product Owners, you will take ownership of a number of our modules, and ensure the product is aligned with customer needs and delivers measurable value. You will work closely with the Sales, Support, Professional Services & Development teams to help identify, define & deliver new features for our suite of software products., Understanding your product and its users, market, competition, and future trends.

• Conducting research & analysis across our user and partner base to identify client requirements to advance the functionality and value of the product.

• Own and manage the product backlog, prioritising features and user stories based on business and customer needs.

• Responsible for writing requirements documentation including Use Cases, User Stories and associated Acceptance Criteria.

• Translate customer insights and market trends into actionable product improvements.

• Take an active role in the sprint process (planning, reviews & retrospectives), playing a key role in the prioritization and ongoing support of the development process.

• Support the development teams throughout delivery, answering questions and making well-considered course corrections when necessary.

• Produce all appropriate documentation to ensure both the ongoing development and releases are communicated clearly to both the business and the client base.

• Work with marketing and leadership teams to support go-to-market planning and launch activities.

• Work with other Product Owners across the business to help consolidate and strengthen the links between the entire Sicon suite.

• Work with our Professional Services team - ensuring product meets customer needs, and assisting with complex projects / implementations.

• Work with our Customer Services team - ensuring team has skills & processes in place to effectively support our products.

Strong financial / accounting understanding (for example, comfort with double entry book-keeping)

• Knowledge / experience in one of our key vertical markets - knowledge of Construction / Projects is most desired; but experience in any of our other verticals (Manufacturing / Distribution & Warehouse / Service & Hire / Financials & CRM) would be beneficial).

• Ideally have proven experience as a Product Owner, Product Manager, or similar role in a software development environment - with experience leading the delivery of a product or product features.

• Strong understanding of agile/scrum methodologies.

• Strong business acumen - a good business head with the ability to make sound decisions that align with company goals and customer needs.

• A good communicator with strong interpersonal skills. An ability to clearly communicate both verbally and in writing with stakeholders at all levels both within the business and with clients.

• A creative thinker. An ability to define solutions that help Sicon continue to innovate and keep our clients engaged.

• Tech- savvy - whilst you don’t need to be able to code, we like our PO to be tech-savvy enough to understand the nuances and workings of our technologies.

• Experience managing work items using Jira, DevOps or similar software.

• The ability to respond to new information quickly in a rapidly changing environment and balance conflicting priorities.