IT Technician

The Tekk Group Ltd

Basildon, UK

2 months ago

Role details

Contract type

Permanent contract

Employment type

Part-time (≤ 32 hours)

Experience level

Experienced

Experience required

2 years minimum

Compensation

£27,664.0

Working hours

Regular working hours

Job source

indeed.com

Tech stack

Apple IOS Apple Mac Systems Computer Networking Systems Information Technology Casper Suite

Job description

We are seeking a personable and proactive IT Technician to join our team. In this hands-on role, you will be part of our technical operations, ensure smooth event delivery, and support clients on-site. This is a dynamic role, ideal for someone with excellent technical ability, strong client-facing skills, and the flexibility to thrive in a seasonal, fast-paced environment., * Day-to-day as part of the IT and technical support team

Configure, deploy, and manage hardware (iPads, laptops, AV equipment, etc.)
Provide technical support and ensure smooth on-site delivery at events
Troubleshoot escalated issues and implement effective solutions
Maintain inventory, conduct regular stock checks, and manage logistics
Ensure all IT systems, networks, and software are up-to-date and secure
Liaise with clients, ensuring clear communication and a professional presence
Travel across the UK and internationally for on-site event support
Drive and transport equipment to event sites as required

Requirements

Do you have a valid Driving License license?, Do you have experience in macOS?, * Proven experience in a IT support or technician role

Personable and confident in client-facing environments
Strong knowledge of Windows, macOS, iOS, and networking infrastructure
Experience with device management tools (e.g. JAMF, MDM) is a plus
Excellent troubleshooting and diagnostic skills
Flexible with working hours - able to adapt to seasonal peaks and event schedules
Passport - required for international travel
Full driving license and 25+ years old - for insurance purposes (driving company vans)
Based in the UK and willing to travel regularly for events and support
Self-motivated and proactive during quieter periods (e.g. stock control, maintenance)
Relevant IT certifications (CompTIA, Microsoft, Apple, etc.) are advantageous

About the company

The Tekk Group Limited is a leading provider of tech rental solutions across events, education, and enterprise sectors. We deliver cutting-edge technology, expert support, and exceptional service to clients across the UK and internationally. With innovation at our core, we pride ourselves on flexibility, speed, and quality.