Data Operations Specialist (QuickBooks)

As a Specialist, Data Operations, you play a crucial role in ensuring seamless integration and migration of data for our service professionals (our Pros). You thrive in ensuring precision and completeness of our data. You are responsible for identifying and resolving data anomalies, diving deep to tackle root causes. You have a thirst for learning and commitment to accuracy which makes you an invaluable asset who betters our team, improving the lives of Pros.

Our team is passionate, empathetic, hard working, and above all else focused on improving the lives of our Pros. Our success is their success.

What you do each day:

• Guide Pros through data integration and/or migration setup processes
• Analyze source and quality of data, identify potential issues, and develop custom action plan
• Assist Pros with data validation, mapping, and synchronization between systems
• Communicate consistent trends and opportunities to our product and engineering teams for future improvements
• Document common troubleshooting steps and best practices to enhance customer self-service resources
• Innovate on current processes and proactively seek ways to improve the Pro experience, Leads business development and strategic account growth with pharmaceutical and biotechnology partners across the U.S. West and Central regions. Responsibilities include acquiring customers, building pipelines in Salesforce, developing proposals, advancing precision medicine and genomics opportunities, negotiating and closing projects, and collaborating with scientific, commercial, and operational teams. The role focuses on NGS-based assays, biomarker discovery, clinical trial solutions, and companion diagnostics, with approximately 30% domestic and international travel. Top Skills: Biomarker DiscoveryClinical Trial AssaysCompanion Diagnostics (Cdx)CtdnaGenomic AssaysLiquid BiopsyNext-Generation Sequencing (Ngs)SalesforceSophia Ddm T-Mobile

Guide customers through data integration and migration, analyze data quality, identify and resolve anomalies, support validation and system synchronization, and document troubleshooting practices. The role communicates recurring data trends to product and engineering teams, improves operational processes, and enhances customer self-service. It requires professional QuickBooks experience, customer-facing technical support or onboarding experience, strong communication, and problem-solving skills., * 1-3+ years of full-time customer success, implementation, engineering, or data implementation experience

• Bachelor’s degree in a related field or equivalent work experience
• Experience using QuickBooks (Online and/or Desktop) in a professional capacity
• Customer-facing experience in a technical support, onboarding, or training role
• Experience using AI tools to increase quality and efficiency of work

What will help you succeed:

• Excellent written and verbal communication skills
• Strong problem-solving skills
• Ability to work in a fast-paced, team environment
• A natural curiosity backed by action; you are multi-dimensional (volunteering, creative outlets, side projects, hobbies, athletics), with a proven ability to successfully start over, learn from scratch, and thrive in new environments

• A generous benefits program that supports the whole you with medical, dental, vision, life, disability, and 401(k)
• Paid holidays and flexible, take-it-as-you-need-it paid time off
• Monthly tech reimbursements
• A culture built on innovation that values big ideas, no matter where they come from, This role is open to candidates and the expected compensation range for this role is $21.55-$25.35/hour with an OTE of $58,003. The specific hourly rate for the successful candidate will be determined based on permissible, non-discriminatory factors such as skills, experience, and geographic location. This role is also eligible to participate in Housecall Pro’s the following benefits: health care insurance (medical, dental, vision, disability), employee assistance program, 401(K), flexible time off, paid parental leave, tech reimbursement, and other company benefits. Housecall Pro is growing fast and we’re scaling our team to help enable and accelerate our growth., Remote 4 Locations 120K-216K Annually Expert/Leader 120K-216K Annually Expert/Leader Other * Utilities Senior enterprise sales leader responsible for winning Fortune 1000 new logos and expanding strategic accounts. Build C-suite relationships, architect tailored technology solutions, lead complex multi-stakeholder deals, manage pipeline and forecasting via CRM, and coordinate cross-functional execution for global, high-value clients. Top Skills: CRM PNC Bank, 41K-83K Annually Mid level 41K-83K Annually Mid level Machine Learning * Payments * Security * Software * Financial Services Provides enterprise technology support through phone, ticketing, and potentially chat channels. Troubleshoots hardware, software, network, access, and application issues; manages incidents and escalations; documents resolutions in ServiceNow or similar ITSM tools; analyzes trends and operations data; supports knowledge management, training, process improvement, and automation; and coaches junior analysts while maintaining customer service, security, and confidentiality standards. Top Skills: Call Center TechnologiesHardware InfrastructureItsmNetworkingServicenow

What you need to know about the Colorado Tech Scene

With a business-friendly climate and research universities like CU Boulder and Colorado State, Colorado has made a name for itself as a startup ecosystem. The state boasts a skilled workforce and high quality of life thanks to its affordable housing, vibrant cultural scene and unparalleled opportunities for outdoor recreation. Colorado is also home to the National Renewable Energy Laboratory, helping cement its status as a hub for renewable energy innovation.

Key Facts About Colorado Tech

• Number of Tech Workers: 260,000; 8.5% of overall workforce (2024 CompTIA survey)
• Major Tech Employers: Lockheed Martin, Century Link, Comcast, BAE Systems, Level 3
• Key Industries: Software, artificial intelligence, aerospace, e-commerce, fintech, healthtech
• Funding Landscape: $4.9 billion in VC funding in 2024 (Pitchbook)
• Notable Investors: Access Venture Partners, Ridgeline Ventures, Techstars, Blackhorn Ventures
• Research Centers and Universities: Colorado School of Mines, University of Colorado Boulder, University of Denver, Colorado State University, Mesa Laboratory, Space Science Institute, National Center for Atmospheric Research, National Renewable Energy Laboratory, Gottlieb Institute

Help us build solutions that build better lives. At Housecall Pro, we show up to work every day to make a difference for real people: the home service professionals that support America’s 100 million homes. We’re all about the Pro, and dedicate our days to helping them streamline operations, scale their businesses, and-ultimately-save time so they can be with their families and live well.

While our headquarters are based in Denver, Colorado, our team spans the globe, with teammates across Brazil, Poland, the Philippines, Mexico, and beyond. We care deeply about our customers and foster a culture where our company, people and Pros grow and succeed together-no matter where they’re based. Leadership is as focused on growing team members’ careers as they expect their teams to be on creating solutions for Pros., Founded in 2013, Housecall Pro helps home service professionals (Pros) streamline every aspect of their business. With easy-to-use tools for scheduling, dispatching, payments, and more, Housecall Pro enables Pros to save time, grow profitably, and provide best-in-class service.

Housecall Pro’s brand portfolio includes Business Coaching by Housecall Pro, a business coaching solution for home services businesses. Our brands are united by a singular mission to champion our Pros to success.

We support more than 50,000 businesses and have over 2,000 ambitious, mission-driven, genuinely fun-loving teammates across the globe. If you want to do work that impacts real people, supported by a team that will invest in you every step of the way, we’d love to hear from you.